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[Resolved]  Cell Phone,Diamand Ring,Perfume — Item theft in Air India Flight

My Wife (Saswati Nayak) and Daughter(Joesa Biswal) traveled on
5th Dec'09 from Newark(EWR) ,NJ to Frankfurt, Germany on Air India flight AI144
6th Dec-09 From Frankfurt Germany to Delhi India on Air India flight AI120
Out of 4 bag we received 3, being said the 4th one will come on next flight, so log the claim and call us
We logged the claim having claim no 27608
After 2 days the bag came with broken lock and items missing.
The Items are
Nokia N95 cell phone - $499
Brand new Nokia 7100 Black Supernova(not opened from brand new packet bought from cellhut.com) $139
Brand new Diamond ring bought from Kohls - $375
Brand new DKNY ladies watch bought from Macys - $159
Brand New Perfume, bought from Perfumania - $52

Air India customer service is extremely poor to handle this and always saying call us later..
If this will happen , how the passenger will travel and where is the safety factor ?? This is really unexpected...
Please help!!
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  1 CommentShareTweet

Comments

Neither got any resolution from air india nor from this complaints... Help less !!!

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