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[Resolved]  CellOne — outgoing calls barred even after payment

dear sir,

We wish to inform that, we are having corporate group wide cell one connections. however the bills are generally received very late just before due dates not allowing lead time for payment processing after due verification.

for cell No.[protected] the bill for dec09 is already paid. however the outgoing calls are barred. we request you to provide reasons/explanations for same and arrange for outgoing call facility immediately since the company work suffers for timely communication.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet


CellOne — Outgoing blocked

I got new manikjod connection on mobile. my landline no [protected] and my new mobile no [protected]. i lost my mobile and report to call center to block my no. i got the duplicate sim in 2 days time, but my out going call is barred. i complained to call center but 4 weeks passed repeated to call centers i didnot got the out going call . i didnot received the bill of my mobile yet and in email there is no bill.

i need a quick solution

Today morning around 10 o clock I paid the bill for and my BSNL mobile phone [protected]. Still they have blocked my out going calls.

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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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