[Resolved]  CESC Cres A/C — Non-delivery of CRES Form

Sir,

This is to bring to your attention CESC's new way of depriving its customers of the services that it offers in public. I am talking about CRES service. I have been requesting them over phone for sending me fresh form as the money that lies with my CRES account is about to be exhausted soon. There is hardly any response from them.

This is to inform you that I shall not be held responsible for any non- or late payment of bills due to unavailability of money in the account. I wonder whether all this is done deliberately.

I hope you will take appropriate action at the earliest.

Yours sincerely,

Samir Kumar Das
6/8, Central Park
Flat B3
LP 122/7/3
Kolkata - 700 032
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Aug 14, 2020
Complaint marked as Resolved 
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CRES A/C NO:26373 & 26383- Consumer No:[protected] & [protected]

I had deposited Rs 10000 each, against my two CRES account Nos:26373 and 26383 on 12th March 2010, by cheque no: 348259 and 348260 dated 12 Mar 2010, drawn on Axis Bank, Gol Park Branch and deposited both the cheques at UCO Bank, Ballygunge Branch along with CESC Application No:J152416 and 152417 on 12 March 2010.These cheques has been cleared on 13 Mar 2010

I am surprised that the much publicised CRES which is supposed to relieve us from standing-in-the-queue and also helps CESC to get cheap credit / finance, does not bother to acknowledge its consumers the receipt of consumers' advance payment.

This credit has not been reflected on our CESC bills for March 2010.Since the CESC bill for May is due within the next 10/12 days, I am worried that although more than one month has passed since my cheques has been actually credited to your account, I have not received any communication either from you or CESC and their March 2010 bill shows very little balance, which may not cover my next bill.

It is under these circumstances I request you for an urgent reply acknowledging my payments made to you, after verifying your accounts - just to give my peace of mind and my rights, which CESC promises to its consumers through various advertisements.

Yours sincerely,
Dipak Bhattacharya
51/1, Palm Avenue,
Kolkata-700019
Dear Sir,
My consumer no is: [protected] type Domestic, and I had deposited an amount of Rs5000/- for a cres account no:32184. Now as I have sold out my flat to Mr. Khokan Ranjan Bhowmik w.e.f 15.03.
2011, I would be highly obliged if you kindly let me know the required procedures in order to get back my
deposited money along with the meter-charge deposit of Rs:3000/-. Thanking you sir,
Yours sincerely,
Aloke Kumar Ghosh.Dated:22.07.2011
Flat No:B/3/3, Puspanjali Apartment, Barabazar Main Rd.
P.O:Chandannagar, Dist:Hooghly, PIN:712136, W.Bengal.
E.Mail: aloke.[protected]@gmail.com, Ph:[protected].
I, NARENDRA KUMAR DAKALIA OF 12 GOVERNMENT PLACE EAST KOLKATA - 700069 HAVE DEPOSITED RS 20000/ VIDE CHEQUE NO 992833 DATED 7.9. 2011 ON TAMILNAD MERCANTILE BANK FOR PAYMENT OF MY ELECTRIC BILL FOR CONSUMER NO.[protected] IN THE NAME OF NARENDRA KUMAR DAKALIA. AND THE SAID CHEQUE OF RS 20000 WAS DEPOSITED IN UNITED BANK OF INDIA 4, N.C.DUTTA SARANI KOLKATA -700001 AND SAID CHEQUE WAS ENCASHED ON 12.9.2011. BUT I AM SORRY TO INFORM YOU THAT UPTIL NOW YOU ARE NOT ADJUSTING MY ELECTRIC BILL FOR CONSUMER NUMBER [protected].
THANKING YOU
YOURS SINCERELY
NARENDRA KUMAR DAKALIA
12, GOVERNMENT PLACE EAST
3RD FLOOR KOLKATA - 700069
PHONE NO. [protected]
EMAIL ID - [protected]@yahoo.com
I have a CRES account no. 8478. Oflate it has been observed that CRES is not accepting any money through cash tranfer & it has to be done online. Can I get the details of online transfer of money ?
Indranil Basu
My CRES A/c no. 28637, against Consumer no. [protected]. Can you kindly send me a copy of last statement in my registered eMail ID pl.

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