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[Resolved]  Chevrolet / Spark Ls — regarding owner book & car cover

Sir,
I booked chevrolet spark ls car on june month Narbheram showroom,at the booking time they told me to give gold coin,3 months free servicing/100000km.,28000/- off from the booklet-price 3,63,000/-,net purchased price would have come 3,37,000/-,but among that committments they only fullfilled 3 yrs free service only,as when i went to get deliveryof the car inaugust month,i would have to give 4000/- extra money as they said car price rose atthat time,but manager biju thomas sir assured me to give seat cover & body cover inspite of refund money.In the mean time another story was happened,first i worked in M.N.Dastur co.so i would not have been elligible for corporate discounts,but at delivery time i joined in Ambuja cements limited and marketing officer assured to make corporate discounts for me,but onwards he would fail to committ that assurance,I would have to pay that extra discount amount,at that time i was in deep money tory problem to pay the unadjustable money though i would pay.Also sir in mean time i come to ranchi for service,and i went to tata for collecting seat cover,registration book,car no. plate,but they failed to give owner book No. plate,said give latter,but after 1-2 weeks i went they again said to come me.Sir this is harrassment for me to go long distance from ranchi to tata frequently.Sir please take this in account so that like me no bosy would have been harrassed in future also.thinking twice to give dealership like this type of men ie.Narbheram.Take this letter seriously so that further i would not be suffered will get my no. plate, owner book,car cover very quickly.
Thankinh you
Santanu bhattacharya
said me to come
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Aug 13, 2020
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Chevrolet / Spark Ls — poor service,not cooperate with customers

I ,Manish Kesharwani,i bought a SPARK LS on 10 nov 2009 from S C corporation thane. I am not satisfy with your service even you are committed that you will give three year warranty and service the way giving service is very regret full .I was going somewhere for important work on 5th of nov 2009.My car was fault on the highway from 25km far from your service center.petrol pipe was blast on the way and car was stand on the spot full of petrol is spread on the all over road.that when I went your service center next day your people did not co-operate with me even they have not given the parts which I required (petrol pipe). when I ask to bring my car at your service center they clearly denied ,as well as they said don’t bring your car at our service center today B’coz we don’t have place to keep your car and petrol pipe is also not available at this time.one of the your employee said that parts is available bt first you have take a permisson from advisor bcoz i don,t have authority to sale the parts. advisor did nt co-operate with me and said bring ur car on Wednesday by towing van because today we dont have place to keep ur car at our service centre.i am so hurt and very bad experience with chevrolet and i will never ever suggest to any to buy the chevrolet car.
Dear Mr. Kesharwani,

We thank you for highlighting these issues and giving us an opportunity to serve you better. We sincerely apologize for the delay and inconvenience caused and hope our people have been helpful in solving the issue. We look forward to your continued patronage.

Regards
Ashim Gupta
General Motors India

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