[Resolved]  Chevrolet Tavera — Regarding vehicle not received

Address:

Kangra, Himachal Pradesh

I booked one Chevrolet Tavera Neo 3Max 10 seated on 25-Apr-12 with an amount 5000 INR. As promised by Jaishree motors Kangra Himachal perdesh , that the vehicle will be received within 15 days when the order placed. They provide us Order cum wco no: nkg[protected]. they took the payment draft from bank on 2-May-12

On 8-May-12 we called to jaishree motors on ([protected]) for curtsey to know when our 1st car will be delivered to us, that person who picks the call said it takes more then 4-5 days from today as the color chary as we want that color is not in Chevrolet plant and he forced us to take white color car if we want early otherwise wait for 4-5 days.

I conform the same from Chevrolet help line[protected] the Rep. (very helpful) he said he is going to lodge a complaint against the dealer i told him that this complaint not against dealer this should be against Chevrolet plant, because if dealer already informed to plaint that we need the car in particular color (chary) then why don't we get that on time.

Again when i called jaishree motors after 5 days of the day when he promised that the car will be diliverd that is 10-May-12 on 15-May-12 The person who picks call he said it takes again 15 days.

I know this very well if he said it takes 15 days it may takes more than that but not less than that.
But doesn’t Chevrolet Team think about their customers.

This car is our 1st car, we are from Middle class family we took loan for this car from bank. According to Condition When we receive the car that is become very nearest to that day when we need to pay our 1st installment. That means if we pay all amount without loan then company consider us as your customers.

In INDIA company honors always says that all of our customers are same, but this is not true. The customer who pays the amount without loan they are valuable customer for Chevorlet.

I Don't know what this post do. But i get suffered by Company.

I need help.