[Resolved]  Cholamandalam Ms General Insurance Company Ltd. — Insurance claim

Complain # 45630 dt. 04/10/07, was done due to the loss of my scorpio. (engine # 54f39268, chassis # 52f73625) to the above company. my scorpio got stolen from the front of our colony gate on 03/10/07. fir copy given to the company on 05/10/07, and acknowledgement copy by rto dept. for keeping the file in safe custody copy was given on 06/10/07. final report from the police dept in the month of nov 07. after this there was no responce from insurance company.
We had to call them each time to know the status of our claim settlement. after chasing them like mad dogs. they said that the court report is mandatory. we refused to hire a advocate for the court report.insurance company agreed to hire a advocate but that too after following up with their head office at chennai. we had to call, call, call and call and also e-mail for the status of our settlement. but there was no firm responce from the company.
Delhi office says, file is with head office (ho) for the finalisation and in ho (gm or agm) says it is with the chairman for the final signature, who is either sometime out of country, gone to attend a marrage, or is visiting his home town. we are paying the emi with interest to icici bank against this car. we have been mentally tortured by this company in delaying the settlement, this has effected my whole family happiness, health and pushing me into depression. we strongly doubt there honesty and integrity. pls advice us with some convincing logic as to why we should not file a claim on cholamandalam ms general insurance company ltd. for rs. 2 crore (rs. two crores) for their unfair play, intentional harresment and mental torture towords me and my family in delaying this settlement. we look forward to your favourable cooperation and support in settling the issue.
Thanking you
Kamal pant.