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[Resolved]  Citi Bank Home Loan — cheque bounce case(wrong feedback from citibank)

Dear Sir,
I have repeatedly mailing and contacting the citi bank people but no response i m getting from citi bank. For your reference i attaching the copy of mail:
first mail:
from rahul sharma <[protected]@gmail.com> hide details Apr 24
to


CitiAlert.[protected]@citicorp.com,
[protected]@citycorp.com,
citialert.[protected]@citicorp.com,
[protected]@afsindia.com
date Apr 24, 2009 3:07 PM
subject Cheque bounce complaint
mailed-by gmail.com

Dear sir,
Home Loan A/c No: 11478475
Amount: Rs. 6647/-
Date of debit: 5th of every month

I have been facing repeated problems from your home loan department regarding Cheque bounce but i always maintain the required balance in my a/c always. But no positive response is coming from your side. You repeatedly provide me cheque bounce notice. For this particular purpose i visited my Bank through which you debit home loan installment amount. My banker says that no cheque has come for realization and i have a taken out statement to prove authenticity and non professionalism form your side. Last mont on 05 march2009 you gave me the cheque bounce notice but some how your executive from collection department collected cash from me but i have no clue that youe have collected the payment or not. And this month 5th april 2009 i am receiving the same cheque bounce notice from your side.
Your customer care people dose not respond properly.

I you are unable to solve my problem than i will go to the consumer forum.

Regards
Sushil Kumar Sharma
[protected]@gmail.com
[protected]



Second mail:

Dear sir,

with reference to previous mail regarding cheque bounce, I have not recieved any communicarion from your side or response. Deatils as requested by you is as follows:
Name: Shushil Kumar Sharma
Mob No: [protected]
Loan A/ no: 11478475
EMI Amount: Rs.6647/-
A/c Type: Consumer loan
Asset financed: Home Equity
Booking date:[protected]
Amount financed: Rs.412000/-
Tenure in month: 120
Interest rate: 15%
Branch ID : 1
Branch : New Delhi.
SAVING BANK A/C NO AND ADDRESS: SBI, MAHARAJ PUR, BEL, GHAZIABAD
A/C NO: 730810
THIS IS MY SECOND AND FINAL COMPLAINT TO YOU. AS PER PREVIOUS MAIL I HAVE NOT RECIEVED ANY RESPONSE FROM YOUR SIDE.

THIS MONTH[protected]DATED CHEQUE STILL NOT PRESENTED IN MY SAVING BANK A/C AND I REPEATEDLY RECEAVING CALLS FROM YOUR COLLECTION DEPARTMENT. BUT I HAVE SUFFICIENT BALANCE IN MY A/C AND THESE COLLECTION PEOPLE USE WRONG LANGUAGE OR SOME TIME ABUSE.

I HAVE PAID CASH OF[protected] AND[protected] MONTHS BUT I HAVE NO CLUE ABOUT THAT YOU HAVE RECIEVED CASH OR NOT. I WILL NOT GIVE FURTHER PAYMET UNTILL CITIBANK GIVE ME THE STATEMENT OF CASH PAID.

MY BANKER (SBI) SAYING THAT NO CHEQUE FROM CITIBANK HAVE COME FOR REALISATION AND CITIBANK IS LYING THAT MR. SHUSHIL KUMAR CHEQUE DISHONOURED. SO, I NEED CLARIFICATION ON THIS ISSUE. I CAN PROOVE THAT NO CHEQUE HAS COME FOR REALISATION/CLEARING FROM CITIBANK. WHEN NO CHEQUE HAS COME FOR REALISATION THAN HOW COME YOU SAY "MISCELLANEOUS AND INCOMPLETE SIGNATURE"? SO, CITI BANK HAS TO PROVE THIS.

I WILL WAIT FOR RESPONSE TILL LAST DAY OF THIS MONTH(30/MAY/09). IF SAME PROBLEM CONTINUES THAN I WIL GO TO THE CONSUMER COURT.

SHUSHIL KUMAR SHARMA
MOB NO: [protected]
([protected]@gmail.com)
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Citi Bank Home Loan — Cheating & harassment

Dear Sir,
i have taken home loan from Citi bank for amount 2497440 INR, for tenure 18yrs. first they told it is of 18 yrs and ask me to sign the papers, while checking the agreement i found that it was of 20 yrs, which i refuse to sign on overwrite and requested to make fresh agreement. than they agreed to make fresh agreement and i sign the copy.When i receive the welcome letter from Citi bank, it was great surprise to me is that the tenure was for 20 yrs with same EMI what told for 18 yrs and copy of agreement also was old one with overwritten.
When I report, they send me statement from local branch for 18 yrs tenure.
Now I am confused, as no one is transparent and hidding the things. Customer care says it is for 20 yrs.
I have been cheated by the bank. Now I want justice for this and like to shift to some other bank, for this also i am not getting enough support.
they have raise the interest rate to 12.75%
They are saying i have to pay 4 % as penality, which was earlier told by their representive only 2%
How i can get justice through court for cheating and harassment, kindly guide me.

Best Regards

Gagan Agarwal

Citibank — harrassment

i have not taken any loan from citi bank but they r phoneing me sending me for paymet

loan account number in which they r demanding instalment r 15341379 & giving sms from mobile number[protected].
pl. help

loan — always says chaque bounce

why your person always told that my account has Insufficient fund where as my fund is always available.
i can't give any cash deposit. so pls cooperate with me to continue through my bank. my loan account no. 12686806 for Rs. 1785/-.
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Citibank — Harrassment/Cheating

I would like to lodge a serious complaint regarding the constant harassment being caused by citibank credit card collection centre agents on my card XXXX3008. I received a call from some DSA of this bank for a health insurance Good Health Policy, for which the said person told me that it will cost 250 per year from my credit card and he told me this policy can be cancelled with zero fee if after requesting not to pursue with the policy after receiving the policy within 45 days. I gave him details of my 4 family members. He didnt let me know the cost is 250 per person per year. When I received the letter for the policy, it charged 1800 on my credit card. 1000 for 4 family members and 800 other administrative charges. This was not told to me beforehand. I recieved the letter for policy on 15 July 2008 but the policy was already made effective from 1 July 2008. When I called the customer care on Aug 16th 2008 at 1230 am for cancellation of my policy. He let me know that it is over 45 days and you will have to bear the 50% cost, which I refused. Since then the customer care people are harassing me. After 7 or 8 months, I received a call from their call center that they will cancel the policy if I pay them minimum amount. For a single piece of paper, which never became effective, I agreed and negotiated for the minimum amount to settle the dispute. The negotiation ended up at 200 Rs which I agreed to pay for which the said person told me to send me NOC for the same. They collected the amount of 200 and never send me NOC for the same. After 1 month, they have again started me calling, harassing me, and asking for more money. They are threatening to beat me up, filing law suit, and also putting my name in satyamonline defaulters list etc. They are not even bothered that I have already paid 200 Rs for a mere piece of papers. These people should be arrested for all this.

Citi Bank home loan — Loan Account has not been closed after make foreclosure

I have made all the payment to close my account on 1st Aug but still my account is active. I have placed the request for close the account on 6th Aug 2010 but still its not been processed.Please do the needful ASAP. My home loan account number is 908431.

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