[Resolved] Citibank — credit card fraud
I got two messages on 15th of January saying that my credit card charged 500 BRL and 50 BRL(Braizilian Real) around 15000 INR and after that i got a message as your card is temporarily blocked please call our customer center, I called to Citi bank at same time they blocked my card card and told me to send a CDF form so they can provide me a temporary credit till the investigation , they also told me that it was a physical swipe in Brazil however at that time i was in India and my card was with me and also my card never stolen as well .
Now they told me that they are investigating this issue however i don't know what they will do now .
Keeping my fingers crossed...Just Hope CITI bank take action in time and nab the fraudsters.
If not resolved, this would affect me at least financially and mentally for months to come..
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Aug 13, 2020Complaint marked as Resolved
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