[Resolved]  CITIfinancial — Threat call for loans

I am receiving call from telephone number[protected] enquiring for someone called Pradeep Kumar from New Delhi Uttam Nagar. Desptie my repeated request that i dont know any such person , i am getting the calls and threat that some legal action shall be taken and i can be in trouble.

Please help i u can i this regard
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Aug 13, 2020
Complaint marked as Resolved 
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to,
the concerned authority,
i am not your customer and never i took loan from your bank. last month i got call from No.[protected] regarding outstanding of my refreigerator loan. near about one month i was getting call from this no and i am regulary replying . one day i called up your executive and showed the proof that i am not rajesh nair and i donot have any loan with citifinancial. the guy who came my home is totally satisfied and he applogised for the same.

again today morning ownwards i am getting same complaint from same phone no and same questions. the people who are calling me is not evne ready to check the name and address in detail. what shall i do for the same to solve the problem. i am getting totally disturbed in this type of calls . for this type of harresment i am going to approach police court and media . otherwise i think the same will harm my security. if you have any valid reasons for this type of attitude please email immediately.

rajesh p.k
Hi

The same thing is also happend to me .Let me inform the citi financial that I am Indranil Ghoshal holding a ph no (0)[protected] is not your customar at any point of time so please don't call me and ask me for repayment of loan which is taken by some body Mr Tony .I am getting calls from[protected].
I asha has the same grievance and i am asked from some Mrs.Prasad who has taken loan and i need to pay that amount other wise i will arrested and using flithy languages. they will make my life miserable.. i am surprised citi finance can employ people to speak like this.

Citifinancial — Threat given on phone

I am holding a personal laon in name of Sudesh Gupta with Citi Finacial amounting approx. 125000/- from which maximum part is clear , but from last some time my 2 instalment got break , thus I recd. a call from Recovery Agent MR. Jighesh Sharma his mobile number is [protected] and told me lot of abusive words and threatened to submit the amount , his complete voice recording is on my phone. I have made a police complaint F.I.R against company and the particular recovery agent.
I just want to ask is this the way company deals to the person whom they rely and give loan. [protected]@yahoo.com
Dear Sudesh

These agents whom you are talking about are the outsourced agencies of Citifinancial. Reserve bank of India has prescribed the code of conduct for all recovery agents working for financial institutions, However several incidents of threats and harassment by bank officials and recovery agents have been reported in news several times, but so far stringent actions have not been taken against any such agents. You have done a brave act by registering a FIR against them, did you include the bank name as well in the complaint. If an FIR is lodged i am sure the police will investigate the matter thoroughly before closing the issue. However if you are looking at taking this legally and sorting you can contact us alternatively for the same. We are based out of Bangalore and our website id is www.debtdoctorindia.com and our contact number is[protected].

If you would like to read code of conduct of banks operating in India please follow the link below

http://www.bcsbi.org.in/Code_of_Banks.html

Regards
Subramaniam

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