[Resolved]  Clear Trip — No refund

Address:

Mumbai City, Maharashtra

Trip Id: [protected].

I made a Hotel booking for Srinagar through clear trip portal for 6 nights. I was told that the Hotel has restaurant in there and many other facilities..which were not there at all. When i made booking i was promised that if

"a disparity in the amenities offered at the hotel against what was promised on Cleartrip at the time of your booking has been established, we shall either Shift you to a room that is satisfactory in the same hotel or Offer you accommodation at an alternate hotel of equivalent price and quality as per your original booking or Refund your booking amount to you within 21 working days of such a disparity being explicitly acknowledged by Cleartrip."

I stayed in that horrible hotel for 3 nights and was following up with Clear trip to do needful..

Tired of following up i checked out after three nights and asked cleartrip to look in to mater and refund 3 nights money at least....It took them 2 weeks to let me know that as it was partial stay i can not get any refund...So was i suppose to stay there with no service for 6 nights or should i have not checked in at the first place? I checked in at 9 pm..how am i suppose to check if everything is proper before staying there for a day?