Cleartrip — marketing tricks

 
1 Review
Delhi, India
 ssax
This is a new innovative way of luring customers. Cleartrip advertises 50% off on base fare for air tickets booked through ICICI Bank Credit/Debit card.
As you would go ahead and book the ticket, the last payment page will hang. Soon, you would get a call from Cleartrip agent, that there is system problem and he can help you with phone booking. The price he will be quoting will be slightly higher than the one available online. I checked the flights 3/4 days later and they are still not changed online. However, he will confirm that the tickets in that price are not available and hence, the system can't clear your payment. You obviously would proceed with phone booking still thinking that you would atleast have 50% off on base fare, will get some respite.
Little would you know that this is not applicable for phone bookings.
i'm unaware if other online booking agents like Yatra, Ezeego1, who are also advertising such schemes (buy 1 get 1 or get 2 free) also, have such gimmicks. But this certainly is a classic one.
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    Customer satisfaction rating
    4%
    Complaints
    1893
    Pending
    10
    Resolved
    66
    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    location
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - marketing tricks