Cleartrip — fraud while rescheduling | |||
Hi, I prepone my ticket from 1st of August to 30th of July but they booked the ticket for 30th August.When I reached to the Airport they informed me that ticket is booked for 30 Aug and thus I had to cancel the ticket and book a fresh ticket for 30 July after paying huge amount there after when I complained to them, they iterated I only said to book for 30th Aug. Then I reasoned them why extra money was charged as a fair difference, they reasoned this is a standard process. Then they said they will play the recording that happend on 23rd of July between me and the Cleartrip executive but I am still waiting for their call. Today when I called them they are simple ignoring me and putting me on hold for long time. I see they are simply trying to cheat people and hiding their mistakes. Here is the detail of my booking. This Electronic Ticket Receipt has been brought to you by Travelport ViewTrip and your travel provider. For the latest information on your travel plans, view your itinerary at ViewTrip.com. Reservation Number PMVNHI View Electronic Ticket Receipt Traveler Passenger Name Billing Address: Delivery Address: KUMAR, PRABHATMR No Address On Record No Address On Record Agency Information CLEARTRIP Unit No 001 Ground Floor Dtc Bldg Si Mumbai 400013 INDIA Agency Phone: CLEARTRIP 41300300 CTCM[protected] Agency IATA Number: 14307720 e-Ticket Receipt[protected]W 2424 - 30 Aug 2013 -VNS Today's Date: 23 Jul 2013 e-Ticket Number :[protected] Galileo Reservation Number:PMVNHI Ticket Issue Date: 23 Jul 2013 Flight Information 30 Aug 2013 Jet Airways India (9W) 2424 Economy (O) Jet Airways IndiaConfirmation Number:EDXWBJ Flight Operated By: JETKONNECT Depart: Lal Bahadur Shastri Arpt (VNS) Varanasi 12:30 PM Fare Basis: O2IPJK Not Valid Before: 30 Aug Not Valid After: 30 Aug Arrive: Delhi Indira Gandhi Intl (DEL) , Terminal 3 1:55 PM Baggage Allowance+: 15 Kilograms Confirm Baggage Fees Status: Confirmed 30 Aug 2013 Jet Airways India (9W) 7076 Promotion (W) Jet Airways IndiaConfirmation Number:EDXWBJ Flight Operated By: JETKONNECT Depart: Delhi Indira Gandhi Intl (DEL) , Terminal 3 6:50 PM Fare Basis: W2IPS2 Not Valid Before: 30 Aug Not Valid After: 30 Aug Arrive: Bengaluru Intl Arpt (BLR) 9:35 PM Baggage Allowance+: 15 Kilograms Confirm Baggage Fees Status: Confirmed Fare Information Fare Calculation: Form of Payment: Not Available VNS 9W DEL 2470O2IPJK 9W BLR 1817W2IPS2 INR4287END XT PD150IN PD350JN PD 233WO PD2700YQ PD100YR Exchange Information: This ticket was purchased in exchange for a previous ticket. Previous Ticket Number: [protected] Fare: INR 4287 Taxes and Carrier-imposed fees: INR 3533.00 XT INR 2100.00 OA INR 104.00 JN Total: INR 2204A Endorsement Information: NON ENDO Was this information helpful? | |||
2 Comments | |||
Comments
ClearTrip — Travel Site Cheating
3days ago I had booked railway ticket from www.cleartrip.com and i got the ticket confirmed but when the concerned person reached the station he found out that the concerned train had stopped working since the last 5 days. Why was I charged for a ticket of a train that does not even work.?10%
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Clear Trip Travels — No information about departure terminal
I booked flight ticket from Delhi to Mumbai by Air India Express flight no. IX 143 (PNR IX[protected] on 27th Feb' 2010 through Clear trip. Ticket was having no mention of domestic / international terminal. Being Domestic flight, we reached to domestic terminal around one and half an hour beofre. There we were told that the flight is from Internation airport. Since international terminal at Delhi airport is around 6-7 Kms away, we reached there around half an hour before after lot of strugle due to heavy traffic. After reaching to airport, we were not allowed to board the flight and no officer of Air India express entertained us. Even they mis-guided us for getting next flight with same tickets and told us to go to Domestic airport. On reaching again to domestic terminal we came to know that there is no counter for Air India Express and we need to go to International terminal. No refund of any money is made till now neither by Clear trip nor by Air India Express. Total amount paid was INR Eight thousand two hundred and five only (Rs 8205/- for two tickets).Please do the needful.
Thanks & rgds,
Rakesh
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