[Resolved]  Cleartrip — Offers, only to hook customers - Avoid Clear trip

This is the 2nd time when Cleartrips services and offers have been not any less than cheating. Their website once again hooked me (after many years) with big banners for Valentine's offer. I never got any confirmation on those offers post-booking and now when I enquired, I am being told that it was my responsibility to click on that offer after booking confirmation. Did you advertise or alert me after booking confirmation that thank you for booking and now plz click and avail this offer???? No. I have consistently been with MakeMyTrip for my domestic and international bookings for several years and I now know why they still stand as the preferred travel site and why I should stay away from cleartrip. I am sure MMT might have their own naysayers but atleast in my case Cleartrip has been a consistent let down.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information