[Resolved] Club Mahindra Holidays — Creating a cm complaint forum | |
Hi, My name is ashish desai and i am one of those frustrated club mahindra members. I have also been cheated like many bothers and have decided to take some action against them. But for that i was thinking that if we all do it together then we can bring them to their knees. We have paid huge amounts of money to get these memberships and these people behave as if they have done us a favor. Today (Dec 4 08) i had a fight with the mumbai branch of club mahindra. Really shameless people. I am in the process of collecting as many names as possible of club mahindra members who are frustrated so we can jointly file a case to get our money back along with interest and penalty. We can also go to press. I am based in mumbai and work as vice president marketing in an it company. My membership number is 307721 Email id : [protected]@hotmail.com Cell number: (Removed to avoid getting unwanted calls) I am thinking of organizing a conference call once i have contacts of enough number of members. If there is a large number we can create an online dedicated forum later. So end me following information which can help me create a database. Name: Location: Membership type (Red/white etc.): Membership number: Valid from: Phone number: Total mount paid for the membership: Brief description of the bad experience you had: Forward this message to all the club mahindra members you may know. Thanks & best regards, Ashish Was this information helpful? | |
Aug 17, 2016 Complaint marked as Resolved Verified Support Mar 05, 2010 Club Mahindra Holidays Customer Care's response Dear Ashish, In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction. It would be great if you can acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra Verified Support Aug 02, 2013 Club Mahindra Holidays Customer Care's response Dear Sir, Apologies for the inconvenience caused and we will like to discuss the matter you have brought to our notice. Request you to please share your contact details at http://is.gd/CMListening for our team to progress matters further. Warm Regards, Club Mahindra Team | |
 25 Comments | |
Comments
hi i am pankaj chaudhary
i have also very bad experince with these fraudsters thay have chetaed me and and refunding my hard earned money
My member id is 2568263,
the promises made by theirexecutive are false. I have been following up since last 10 days and asking forrefund but has been experiencing very bad response.
i have also very bad experince with these fraudsters thay have chetaed me and and refunding my hard earned money
My member id is 2568263,
the promises made by theirexecutive are false. I have been following up since last 10 days and asking forrefund but has been experiencing very bad response.
Is you really understand the seasons and if you really travel year after year this is worth buying. They have very good resorts and they provide holiday experience and not just stay. But not telling ASF is crime. I think now they have systems in process. If you have money just buy red studio membership and enjoy with your family.
Never ever think to purchase Club Mahindra Holidays, its completely cheating company. They do first come first serve. that itself indicates they are not ready to serve middle or last coming members. But they want money from middle and last coming members also.
As you mentioned the reason in the initial paragraph. the issue is not raised about availability of rooms. The issue raised on failure of your promises done at the time of membership. and your prior motive or prior business ethic is to satisfy the customer. You are failed on that. that is reason i moved towards cancellation.
You have not showed any alternative and more over not even supported. As your employees made mistakes you have to accept and support the member to provide what he expect. But you are supporting the employees who made mistakes and punishing the member who is your business.
I think my emails are not going to top people, the middle peoples are doing some adjustments in themselves. any corporate company, if they have mistake from there side, they are ready to pay any compensate to the customer. But in this case you are trying to satisfy your employees ego not come down and fighting with individual member. Hope at least your higher level management will understand this to support me.
As you mentioned the reason in the initial paragraph. the issue is not raised about availability of rooms. The issue raised on failure of your promises done at the time of membership. and your prior motive or prior business ethic is to satisfy the customer. You are failed on that. that is reason i moved towards cancellation.
You have not showed any alternative and more over not even supported. As your employees made mistakes you have to accept and support the member to provide what he expect. But you are supporting the employees who made mistakes and punishing the member who is your business.
I think my emails are not going to top people, the middle peoples are doing some adjustments in themselves. any corporate company, if they have mistake from there side, they are ready to pay any compensate to the customer. But in this case you are trying to satisfy your employees ego not come down and fighting with individual member. Hope at least your higher level management will understand this to support me.
Hi I santhosh kanna
i have also very bad experince with these fraudsters thay have chetaed me and and refunding my hard earned money My member id is 2568263,
the promises made by their executive are false. I have been following up since last 1 month and asking for refund but has been experiencing very bad response.
i have also very bad experince with these fraudsters thay have chetaed me and and refunding my hard earned money My member id is 2568263,
the promises made by their executive are false. I have been following up since last 1 month and asking for refund but has been experiencing very bad response.
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
A simple question I have
Can club mahindra change the clause after membership taken and restrict everything.
On one side they are not allowing multiple apartments but on the other side they are selling the rooms in peak season themselves. See this link.. http://www.mouthshut.com/review/Club-Mahindra-Resort-Coorg-review-ptmoolnpur
So they dont allow members to travel on one side in multiple rooms but sell the rooms themselves which they deny doing this but is clear by this review in mouthshut.
21 days is max you can keep and you will always be left with 14 to 21 days inventory. So it is clear that you dont get a chance to travel after taking membership as they show on website it is sold but in actual they sell the inventory themselves for money.
They are giving membership just to get themselves booked and utilise that in off seasons white and blue and in red and purple they dont allow multiple apartments to members but sell the room themselves as is clear from the blog which itself is a big cheating by them to members.
Those who have done the case already on them please help me and share the details on [protected]@gmail.com
I can come up with you Mr Ashish for the case on club mahindra.
Thanks
Hitesh.