[Resolved] Club Mahindra Holidays — no response from mahindra customer care | |
One camplain given to mahindra customer care on[protected], till now no one contact from mahindra customer care. I call 6 to 7 times and always the response is "our sineiour officer will contact soon" my ref no is IF28/0086 AND IF12/0023.I think mahindra customer care is useless because they did not call back and the camplain have no solution. I requst give very strong panishment because if customer will not get any satisfaction then what is the use of customer care. thanking you. Was this information helpful? | |
Aug 18, 2016 Complaint marked as Resolved Verified Support Jun 04, 2014 Club Mahindra Holidays Customer Care's response Dear Sir, We would like to connect with you regarding the concerns you've highlighted. Please share your contact details at http://is.gd/CMListening for our team to get in touch with you. Warm Regards, Club Mahindra Team | |
 50 Comments | |
Comments
Iam R.Vaidyanathan. from Ambattur Chennai and i had purhcased mahindra Xylo E 8 Full option in the month of Feb 2011 from Zulaikha Motors Ambattur. I had a trip to kerala during month of may and met with an accident on 20th May .After checking with mahindra customer care the vehicle was moved to ITL motors Trichur next day, from the day iam following for the vehicle after repair and till date there is no information regarding the vehicle readiness.No response from the dealer at Trichur even after continues follow up they had informed me 10 days before that there is no parts avaialble at mahindra and after some follow up with Chennai regional office they had confirmed that the parts will be airlifted and the vehicle will be ready during last week.iam surprised this week that the parts not matched with the vehicle and do not know the exact date of readiness.
At this stage iam afraid how mahindra vehicle will be reliable in spares support after 1 Year as even after newly launched vehicle not having spare parts nor no interchangeablity.
Due to the accident i had already spent lot on hospitalliation apart from expenses lot of mental pressure and even the vehicle taken on Loan and paying EMI for the last 3 months.
So i wonder whether i shall be getting the vehicle with proper refitted as new vehicle or not.
Why Genunine customer like me punished for not delivering the vehicle after due servicng due to non availablity/interchangeablity of spares.
Who will be answering for this and how my losses will be compensated iam waiting for more than 3 months for the spares.
Awaiting a favorable reply.
With regards
R.Vaidyanathan.
B 103, dugar Estate ambattur
Chennai-53
[protected]
At this stage iam afraid how mahindra vehicle will be reliable in spares support after 1 Year as even after newly launched vehicle not having spare parts nor no interchangeablity.
Due to the accident i had already spent lot on hospitalliation apart from expenses lot of mental pressure and even the vehicle taken on Loan and paying EMI for the last 3 months.
So i wonder whether i shall be getting the vehicle with proper refitted as new vehicle or not.
Why Genunine customer like me punished for not delivering the vehicle after due servicng due to non availablity/interchangeablity of spares.
Who will be answering for this and how my losses will be compensated iam waiting for more than 3 months for the spares.
Awaiting a favorable reply.
With regards
R.Vaidyanathan.
B 103, dugar Estate ambattur
Chennai-53
[protected]
dear i m using logan of your company. i have lot of complain against you
please contact me as soon as possibile.
my contact no [protected]
car no wb 02y 9302
please contact me as soon as possibile.
my contact no [protected]
car no wb 02y 9302
I (Bithu Babu) here by informing you that I have a Mahindra single cab pickup which is under the registration KL 34 A, 4625 is under repair condition due to steering box oil leak, break complaint and mileage. I already given the vehicle for 3 free services at TVS Kollam and the vehicle is now run for 18000 kms. During the last 2 service we reported the same compliant and they rectified it and they have charged for it (bill number: K 3000780) amount of 4672 INR and the third service the same complaint we reported and that also billed for (Bill number: K 4000653) amount of 3208 INR. The mentioned both services are free services.
Kilometer run when we gave for second service is 9823 and third service is 14407 respectively.
Now also we are facing the same steering oil leak and brake complaint. Yesterday we gave the vehicle in TVS Kollam for al the three same issues which I have mentioned. They serviced the vehicle and gave back with the amount of approximately 2000 INR.
We like to enquire about the charges which they have rectified and billed is exact or not.
Today also I am facing the same issue (steering oil leak, break and mileage)
I like to know whether you have any stipulated solution for this or please inform us do u have any final solution for my vehicle.
We already complained the issue to the manager Mr Jaba Kumar and he also told us they cannot do anything. As I am a customer please ensure us what we can do for this steering oil leak and brake complaint.
Waiting for your feed back at the earliest .
Regards
Bithu Babu
St Jude Gas Service
Kollam ([protected])
Kilometer run when we gave for second service is 9823 and third service is 14407 respectively.
Now also we are facing the same steering oil leak and brake complaint. Yesterday we gave the vehicle in TVS Kollam for al the three same issues which I have mentioned. They serviced the vehicle and gave back with the amount of approximately 2000 INR.
We like to enquire about the charges which they have rectified and billed is exact or not.
Today also I am facing the same issue (steering oil leak, break and mileage)
I like to know whether you have any stipulated solution for this or please inform us do u have any final solution for my vehicle.
We already complained the issue to the manager Mr Jaba Kumar and he also told us they cannot do anything. As I am a customer please ensure us what we can do for this steering oil leak and brake complaint.
Waiting for your feed back at the earliest .
Regards
Bithu Babu
St Jude Gas Service
Kollam ([protected])
My self Mita Desai from Navsari Gujarat and i had purchased BOLERO SLE in the month of Feb 2010 from president motors surat . I met an accident on 3rd aug. The vehicle was moved to Avadhut motors. But i need new chassis n i asked to dealers of our area but they replied chassis is not available for next 2 month.And i can not wait for that much time so what i can do.My car's chassis no is A2A72800.
Awaiting a favorable reply.
With regards
Mita Desai
[protected]
Awaiting a favorable reply.
With regards
Mita Desai
[protected]
no response from mahindra customer care
i have two scorpio both having problem from s.m garages pvt.ltd(bhopal) and i camplain given to mahindra customer care on[protected]docket ref K103/0226), till now no one contact from mahindra customer care. I call 6 to 9 times and always the response is "our sineiour officer will contact soon" I think mahindra customer care is useless because they did not call back and the camplain have no solution. I requst give very strong panishment because if customer will not get any satisfaction then what is the use of customer care.
thanking you
RAVI KANJANI
IDGAH HILLS BHOPAL
[protected]
i have two scorpio both having problem from s.m garages pvt.ltd(bhopal) and i camplain given to mahindra customer care on[protected]docket ref K103/0226), till now no one contact from mahindra customer care. I call 6 to 9 times and always the response is "our sineiour officer will contact soon" I think mahindra customer care is useless because they did not call back and the camplain have no solution. I requst give very strong panishment because if customer will not get any satisfaction then what is the use of customer care.
thanking you
RAVI KANJANI
IDGAH HILLS BHOPAL
[protected]
I m NANDAKUMAR from THIRUVALLUR. We brought mahendar bolero maxi truck in sep 2010 in MTL motors in thiruvallur. Nw, the Chase was cracked within 15 months. This terribly depicts the quality of the product. There is no response from the dealers even after repeated complaining about the damage. We are inneed of solution to the problem. kindly do the needful.
CHASE.NO- A1G48553
ENGINE.NO- GAA1G19210
MOB.NO-[protected].
CHASE.NO- A1G48553
ENGINE.NO- GAA1G19210
MOB.NO-[protected].
Rishi kanth on December 27, 2011 at 4:46 am
Your comment is awaiting moderation.
Iam the RTO at namakkal, we have been using mahindra for more than 15 years the other day i had left my jeep for painting and decided to use my friends scorpio 4w (TN 07 AB 9900) so on my way to namakkal around the 15 th this month the scorpio caught fire on the felt and the felt started melting which made it fall on the turbo charger which made the turbo charger too to catch fire and when the gear box oil caught fire it became even worst. With great difficulty I put off the fire and had burned my hand so i had asked my friend on where to take the scorpio so he recommended mahindra authorized service in Salem called SKS mahindra authorized service center so i took vehicle there on the 17th this month and introduced my self as Regional Transport Officer and had told them about the burning and parts like the felt and turbo cahrger and gear box oil, including gear box that got fired the service man there told me a date on when to take the vehicle, so I appeared on that day which was around 24th (1 week later) but nothing at all was done in the vehicle it was just the way i left nothing was changed they dint even move the vehicle which made me mentally hate mahindra they gave the vehicle just like that nothing was even cleaned so i need a reply or Iam taking it to the customer court or customer rights, Iam just waiting for your reply I very much believe that U Sir will do the needful these types of authorized service center is a black mark for the whole company so please do the needful
Thank you
please reply as soon as possible Sir my no [protected]
Your comment is awaiting moderation.
Iam the RTO at namakkal, we have been using mahindra for more than 15 years the other day i had left my jeep for painting and decided to use my friends scorpio 4w (TN 07 AB 9900) so on my way to namakkal around the 15 th this month the scorpio caught fire on the felt and the felt started melting which made it fall on the turbo charger which made the turbo charger too to catch fire and when the gear box oil caught fire it became even worst. With great difficulty I put off the fire and had burned my hand so i had asked my friend on where to take the scorpio so he recommended mahindra authorized service in Salem called SKS mahindra authorized service center so i took vehicle there on the 17th this month and introduced my self as Regional Transport Officer and had told them about the burning and parts like the felt and turbo cahrger and gear box oil, including gear box that got fired the service man there told me a date on when to take the vehicle, so I appeared on that day which was around 24th (1 week later) but nothing at all was done in the vehicle it was just the way i left nothing was changed they dint even move the vehicle which made me mentally hate mahindra they gave the vehicle just like that nothing was even cleaned so i need a reply or Iam taking it to the customer court or customer rights, Iam just waiting for your reply I very much believe that U Sir will do the needful these types of authorized service center is a black mark for the whole company so please do the needful
Thank you
please reply as soon as possible Sir my no [protected]
I purchased a Mahindra Thar on Dec 22 2011 from India Garage dealer in Bangalore via my company . The day i purchased the vehicle i saw about 4-5 defect (loads of scratches on both the door down panel, squeaky doors, couple of dirty paint touch-up work, etc), but the dealer informed that it will be fixed when we come again to fix the AC.
the very next day we noticed about 14 defects in the vehicle, some of the major ones are listed below
1- broken glove box (surprised to see it was fixed with plastic screws)
2-driver side door was smaller in size when compared to door panel (there was a huge gap when the door was closed, how do we use AC ??)
3- Soft top fixers had all come out and were hanging
4- the vehicle was squeaking throughout
5 - vehicle had many scratches and shoddy paint patch jobs were done (atleast 5-6 patch works)
6- major scratches to paint work on front door lower panel
7- floor mat fitting were done very haphazardly
8- 4w drive lever cushion was not fixed properly
9- soft top back door transparent cover was full of scratches
10- sun screen (provided free) for front 2 door were not properly .. it showcased the window glass had loads of scratches.
11- most of the plastic on dashboard and inside of doors were broken or chipped off
Please let me know how i can use such a vehicle. ??this is very poor service from both the dealer and Mahindra. What kind of quality control process does Mahindra have ?? we request a replacement of vehicle, or else we would go to consumer court. for 7-8 Lakhs vehicle is this the quality of service you provide ? Pls address this issue ASAP
regards
Balaji
the very next day we noticed about 14 defects in the vehicle, some of the major ones are listed below
1- broken glove box (surprised to see it was fixed with plastic screws)
2-driver side door was smaller in size when compared to door panel (there was a huge gap when the door was closed, how do we use AC ??)
3- Soft top fixers had all come out and were hanging
4- the vehicle was squeaking throughout
5 - vehicle had many scratches and shoddy paint patch jobs were done (atleast 5-6 patch works)
6- major scratches to paint work on front door lower panel
7- floor mat fitting were done very haphazardly
8- 4w drive lever cushion was not fixed properly
9- soft top back door transparent cover was full of scratches
10- sun screen (provided free) for front 2 door were not properly .. it showcased the window glass had loads of scratches.
11- most of the plastic on dashboard and inside of doors were broken or chipped off
Please let me know how i can use such a vehicle. ??this is very poor service from both the dealer and Mahindra. What kind of quality control process does Mahindra have ?? we request a replacement of vehicle, or else we would go to consumer court. for 7-8 Lakhs vehicle is this the quality of service you provide ? Pls address this issue ASAP
regards
Balaji
I am a Mahindra Car owner for last 5 years and have had average customer experience so far regarding servicing and other issues. But worst experience has been at their Koncept Auto in A-9 sector 2 Noida. The Manager Mr Awasthi is the most incompetent and rude person i have ever met as a company Representative. Both manager and staff were extremely rude and arrogant and shouting to prove a point when specially i was made to wait for more than 2 hrs for some one to attend. Wont recommend anyone to try that service center as it is full of rowdy people with no sense of servicing a customer who has been a loyal to them for past 5 years. Would like the management to take some strict action against them to ensure they offer best of Mahindra services going fwd specially with new launches like XUV500 which will demand more professional and exclusive customer service environment or else they will end up being the farmers choice forever.
dear sir,
i am mukesh kumar bhokta i purched bolero sle by the help of mahindra and mahindra finace on 21/08/2009.i want to know how much i have to pay for complit stolment, because i payed some stolment after curect day.
agriment no -1003986
plese consider it, iwant clear all the dues.
plese send infomation in my email [protected]@gmail.com
i am mukesh kumar bhokta i purched bolero sle by the help of mahindra and mahindra finace on 21/08/2009.i want to know how much i have to pay for complit stolment, because i payed some stolment after curect day.
agriment no -1003986
plese consider it, iwant clear all the dues.
plese send infomation in my email [protected]@gmail.com
by: parmeshwar prasad
dated : 13/03/2012
Dear sir,
i parmeshwar prasad residence of 10th mile gumba hatta kalimpong dist : Darjeeling beg to state that i have purchased a bolero pik up from Khokan motors, siliguri dispatched on ( date of sale ) 14/10/2012 bearing CHASIS no: MA1ZC4GHRB1J50867 and engine no bearing GHB1J83629, kilometer reading 2567 and registration no WB73C2421 has been facing problem of engine, when we complaint the problem to the manager of khokan motors he said that its engine has been failed and he will replace the engine but it will take some time around 10 days but it has been around two months that they have not been taking any actions our vehicle is on installment process by this way we cant pay the installment to the company.I have handed over my vehicle to khokan motors from two months all the staff workers of khokan motors they are lying us that they will replace the failed engine with a new one and will give it to us but till now no severe actions has been taken so sir i would be very grateful if MAHINDRA & MAHINDRA can take any severe action on khokan motors staff and necessary steps required for my vehicle so i could get back my vehicle and have a smooth relation between customer and the company .
Awaiting for a immediate and favourable reply.
PARMESHWAR PRASAD
CELL NO: [protected], [protected].
dated : 13/03/2012
Dear sir,
i parmeshwar prasad residence of 10th mile gumba hatta kalimpong dist : Darjeeling beg to state that i have purchased a bolero pik up from Khokan motors, siliguri dispatched on ( date of sale ) 14/10/2012 bearing CHASIS no: MA1ZC4GHRB1J50867 and engine no bearing GHB1J83629, kilometer reading 2567 and registration no WB73C2421 has been facing problem of engine, when we complaint the problem to the manager of khokan motors he said that its engine has been failed and he will replace the engine but it will take some time around 10 days but it has been around two months that they have not been taking any actions our vehicle is on installment process by this way we cant pay the installment to the company.I have handed over my vehicle to khokan motors from two months all the staff workers of khokan motors they are lying us that they will replace the failed engine with a new one and will give it to us but till now no severe actions has been taken so sir i would be very grateful if MAHINDRA & MAHINDRA can take any severe action on khokan motors staff and necessary steps required for my vehicle so i could get back my vehicle and have a smooth relation between customer and the company .
Awaiting for a immediate and favourable reply.
PARMESHWAR PRASAD
CELL NO: [protected], [protected].
Dear Sir/Madam,
Greetings from Crederity Info Services Pvt. Ltd.
I would like to take the opportunity to introduce Employee Screening and Background Check Solutions by Crederity.
We are an ISO 27001:2005 & 9001:2008 Certified and NAPBS (National Association of Professional Background Screener) Empanelled a Professional Background Screening Company, We provides “Employee Screening and Background Check Solution” while hiring candidate from various parts of India for various position in your esteem Organisation.
The scope of our services includes:-
Major Checks:-
• Educational & Professional Qualification Check
• Past Employments Check
• Residential Address Check
• Criminal Police Record Check
Other Checks:-
• Professional Reference Check
• CIBIL Rating- (report provided in our format)
• Risk and Criminality Databases
Screening a candidate at the time of recruitment helps in eliminating the risks at your work place. Some advantages of screening are listed below:-
Get the right person for the job
Avoid Violence in the workplace
Reduce costs associated with bad hiring
Minimize escalating training costs
Security Concern etc
General surveys reflect a disturbing trend in the number of discrepancies found in resumes of Job Seekers, approximately 15-17% have misrepresented their past records ie, inflated salaries, tenure, false designation, criminal records and even falsification of education qualification, bad hires cost businesses a lot of money in losses every year. Hidden cost includes training, productivity and compliance to mention a few.
We help to mitigate the risk by hiring the right individuals and lowering the cost of bad hires. By selecting Crederity to power your pre-employment or post-employment screening strategy, you are protecting your organization and customers. We have implemented FCRA compliant industry-leading security protocols and processes to protect our clients’ and their candidates’ interests, and undergo periodic internal and external security and technology audits to ensure that we remain at the cutting edge of technology and security.
Why us?
Currently we are helping many multinational brands with “Right Boarding” & “Fraud Prevention” with our ELM Suite. All of our solutions are powered by a team, dedicated to technological and process innovation with strong industry expertise and a passion for excellence in client relations.
We are a TUV certified ISO 9001:2008 & ISO 27001:2005 company. We have implemented FCRA compliant industry-leading security protocols and processes to protect our clients’ and their candidates’ interests, and undergo periodic internal and external security and technology audits to ensure that we remain at the cutting edge of technology and security.
For more information: http://www.crederity.com
Crederity helps prevent identity and credential fraud through an online verification and certification program, enabling individuals and businesses of integrity to stand apart while safeguarding them against fraud. Crederity’s services allow anyone to easily, safely and securely share, request and verify personal and business information.
Today, Crederity serves thousands of individuals through its partnerships with web destinations such as Accenture, Wipro-Bangalore, IBM Global, Convergys- Hyderabad, Micromax Mobile, PepsiCo India, Le- Meridien Hotel etc and dozens of SMB’s and large multinationals in US and India. More web partners from other parts of the worlds are also in pipeline. This work is helping Crederity to build innovative infrastructure, processes, and databases world-wide to ultimately offer near real-time background history verification.
Operational Capabilities:
Based out of the US and India, Crederity can provide solutions and support to its corporate customers with Risk Mitigation solutions across the globe.
With our PAN-India network, we cover the remotest places in India with the help of numerous business partners/associates spread across the length and breadth of India. With exclusive tie-ups with different data sources across world and our proprietary technology, we are quickly moving towards becoming the leader in identity/credential verification and fraud/inconsistency detection.
For HR we streamline the whole employee screening process with common background screening application for all US and non-US geographies. Our plug-and-play solutions can be integrated with existing HR Information System.
Please note that the Investment would vary from country to country in case we would be supporting our corporate clients across multiple countries.
Please find below the link which has the demonstration videos of the different modules of the Employee Life cycle Management tool and its application and also some various media sources which have recognized Crederity and its services:
http://crederity.blip.tv/
We request the opportunity to render our technologically advanced Risk Mitigation services to your esteemed Organisation. We will be in touch with you and request you to take this forward. If you could kindly schedule a meeting at a convenient time, so that we could connect with you and discuss the same. Your help would be very much appreciated.
Thanks & Regards,
Surajit Kumar Saha
Manager-Business Development (North)
Branch Office - Crederity Info Services Pvt. Ltd.
113-114, Jaina Tower-I|Janak Place District Centre| Janak Puri| New Delhi – 110 058| Landline No[protected],
Crederity Info Services Pvt. Ltd. (A TUV Certified ISO 27001:2005 & 9001:2008 Company)
Corporate Office:- No. 8, Crederity Tower, 2nd Main, NR Layout, Near Passport Office, Kormangala 8th Block, Bangalore – 560095,
Work +[protected] | Fax +[protected]| TRUST |
Mobile +91 [protected] | [protected] TRUST |
http://www.crederity.com
CREDERITY: TRUST MATTERS™ in an evolving world. We help you build it.
IMPORTANT NOTICE: The contents of this email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please notify the sender immediately and do not disclose the contents to any other person, use it for any purpose or store or copy the information in any medium. Thank you.
P Consider the environment. Please don't print this e-mail unless you really need to.
Greetings from Crederity Info Services Pvt. Ltd.
I would like to take the opportunity to introduce Employee Screening and Background Check Solutions by Crederity.
We are an ISO 27001:2005 & 9001:2008 Certified and NAPBS (National Association of Professional Background Screener) Empanelled a Professional Background Screening Company, We provides “Employee Screening and Background Check Solution” while hiring candidate from various parts of India for various position in your esteem Organisation.
The scope of our services includes:-
Major Checks:-
• Educational & Professional Qualification Check
• Past Employments Check
• Residential Address Check
• Criminal Police Record Check
Other Checks:-
• Professional Reference Check
• CIBIL Rating- (report provided in our format)
• Risk and Criminality Databases
Screening a candidate at the time of recruitment helps in eliminating the risks at your work place. Some advantages of screening are listed below:-
Get the right person for the job
Avoid Violence in the workplace
Reduce costs associated with bad hiring
Minimize escalating training costs
Security Concern etc
General surveys reflect a disturbing trend in the number of discrepancies found in resumes of Job Seekers, approximately 15-17% have misrepresented their past records ie, inflated salaries, tenure, false designation, criminal records and even falsification of education qualification, bad hires cost businesses a lot of money in losses every year. Hidden cost includes training, productivity and compliance to mention a few.
We help to mitigate the risk by hiring the right individuals and lowering the cost of bad hires. By selecting Crederity to power your pre-employment or post-employment screening strategy, you are protecting your organization and customers. We have implemented FCRA compliant industry-leading security protocols and processes to protect our clients’ and their candidates’ interests, and undergo periodic internal and external security and technology audits to ensure that we remain at the cutting edge of technology and security.
Why us?
Currently we are helping many multinational brands with “Right Boarding” & “Fraud Prevention” with our ELM Suite. All of our solutions are powered by a team, dedicated to technological and process innovation with strong industry expertise and a passion for excellence in client relations.
We are a TUV certified ISO 9001:2008 & ISO 27001:2005 company. We have implemented FCRA compliant industry-leading security protocols and processes to protect our clients’ and their candidates’ interests, and undergo periodic internal and external security and technology audits to ensure that we remain at the cutting edge of technology and security.
For more information: http://www.crederity.com
Crederity helps prevent identity and credential fraud through an online verification and certification program, enabling individuals and businesses of integrity to stand apart while safeguarding them against fraud. Crederity’s services allow anyone to easily, safely and securely share, request and verify personal and business information.
Today, Crederity serves thousands of individuals through its partnerships with web destinations such as Accenture, Wipro-Bangalore, IBM Global, Convergys- Hyderabad, Micromax Mobile, PepsiCo India, Le- Meridien Hotel etc and dozens of SMB’s and large multinationals in US and India. More web partners from other parts of the worlds are also in pipeline. This work is helping Crederity to build innovative infrastructure, processes, and databases world-wide to ultimately offer near real-time background history verification.
Operational Capabilities:
Based out of the US and India, Crederity can provide solutions and support to its corporate customers with Risk Mitigation solutions across the globe.
With our PAN-India network, we cover the remotest places in India with the help of numerous business partners/associates spread across the length and breadth of India. With exclusive tie-ups with different data sources across world and our proprietary technology, we are quickly moving towards becoming the leader in identity/credential verification and fraud/inconsistency detection.
For HR we streamline the whole employee screening process with common background screening application for all US and non-US geographies. Our plug-and-play solutions can be integrated with existing HR Information System.
Please note that the Investment would vary from country to country in case we would be supporting our corporate clients across multiple countries.
Please find below the link which has the demonstration videos of the different modules of the Employee Life cycle Management tool and its application and also some various media sources which have recognized Crederity and its services:
http://crederity.blip.tv/
We request the opportunity to render our technologically advanced Risk Mitigation services to your esteemed Organisation. We will be in touch with you and request you to take this forward. If you could kindly schedule a meeting at a convenient time, so that we could connect with you and discuss the same. Your help would be very much appreciated.
Thanks & Regards,
Surajit Kumar Saha
Manager-Business Development (North)
Branch Office - Crederity Info Services Pvt. Ltd.
113-114, Jaina Tower-I|Janak Place District Centre| Janak Puri| New Delhi – 110 058| Landline No[protected],
Crederity Info Services Pvt. Ltd. (A TUV Certified ISO 27001:2005 & 9001:2008 Company)
Corporate Office:- No. 8, Crederity Tower, 2nd Main, NR Layout, Near Passport Office, Kormangala 8th Block, Bangalore – 560095,
Work +[protected] | Fax +[protected]| TRUST |
Mobile +91 [protected] | [protected] TRUST |
http://www.crederity.com
CREDERITY: TRUST MATTERS™ in an evolving world. We help you build it.
IMPORTANT NOTICE: The contents of this email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please notify the sender immediately and do not disclose the contents to any other person, use it for any purpose or store or copy the information in any medium. Thank you.
P Consider the environment. Please don't print this e-mail unless you really need to.
Sir, i ve MAXXIMO MINI VAN I purchase from Assam Motor Tinsukia on[protected], i found leakage in the Collen tank(resourviour).they give order to that part since one month still i aim not getting response from them. Sir my vehicle is a commercial one you tell me how i can pay my monthly E.M.I.
0
0
Sir, i have a Maxximo Mini Vanpurchase from ASSAM MOTOR Tinsukia Assam it was only four month due to the leakage of Collen tank the rediowater fan is not working before one month i order for Collent tank but still thre is no respond from your company.Sir I hve to my monthly E.M.I Rs.8, 000 (Eight thousand) so, you tell me sir how i could pay my EMI.
Mahindra has no doubt a very poor service back up. I am an automobile engineer & hence can say with conviction that the technical expertise possessed by the various technicians & also the advisors at their service centre is far from satisfactory. In a recent case when I had taken my XYLO for a paid service to STERLING MOTORS GURGAON, they changed the coolant. After keeping the vehicle for two days in their garage I was given the delivery. I had barely gone 2 km from the service centre that my vehicle overheated beyond any mark in the temperature gauge. I phoned the advisor who told me that it is a natural phenomena & that I should wait for the engine to cool down & add 1/2 litre of water in the radiator. I asked for their assistance as it was their responsibility. THe helpline came & filled in over 3 litres of water in the radiator.Later to my horror I found that the coolant which they had to fill in my vehicle during the service was kept behind in sealed containers. Wonder when will Mahindra rise to the occasion.
I am priya from Madurai. Order no 14054. I booked Mahindra Maxximo minivan at SUSEE MAHINDRA, kaalavasal branch on 28.06.12. Before the delivery of vehicle I" come to know that some fault at gear system. So that I told to give me another vehicle of the same model.
But without proper intimation to me -sales team-billed that problem vehicle on My Name. Finally they replied they will do alterations on the same vehicle, no more another selection
I told them I'll wait for another lot of vehicles to choose better vehicle, even it may take more than 1 month.
But finally they told me we are already allotted that same problem vehicle to you otherwise to cancel that order.
At last, I decide to cancel the order on 02.07.12 and told them "At the same time you don't deduce any amount which I had given to the dealer and finance. They assured me within 3 days your settlement finalised. After that there is no response upto 10 days.
After giving repeat followup to revert back the money, they provide intial payment only on 10.07.12. After that 12.07.12 they return the finance settlement to Mahindra finance. But still we are not receiving the advance due amount which we are given to the finance. the financier told we'll return the amount after 30days with deduce the 15 days interest.
I am very shocked. Because i am self employed women. i cant bare the interest without my fault. I am very depressed about the dealer.
15 days delay is because of the Dealer, not me.. Here I need full amount which I had given earlier without interest.
I hope the customer care will take care of this issue and revert back my money.
with Regards,
Priya,
But without proper intimation to me -sales team-billed that problem vehicle on My Name. Finally they replied they will do alterations on the same vehicle, no more another selection
I told them I'll wait for another lot of vehicles to choose better vehicle, even it may take more than 1 month.
But finally they told me we are already allotted that same problem vehicle to you otherwise to cancel that order.
At last, I decide to cancel the order on 02.07.12 and told them "At the same time you don't deduce any amount which I had given to the dealer and finance. They assured me within 3 days your settlement finalised. After that there is no response upto 10 days.
After giving repeat followup to revert back the money, they provide intial payment only on 10.07.12. After that 12.07.12 they return the finance settlement to Mahindra finance. But still we are not receiving the advance due amount which we are given to the finance. the financier told we'll return the amount after 30days with deduce the 15 days interest.
I am very shocked. Because i am self employed women. i cant bare the interest without my fault. I am very depressed about the dealer.
15 days delay is because of the Dealer, not me.. Here I need full amount which I had given earlier without interest.
I hope the customer care will take care of this issue and revert back my money.
with Regards,
Priya,
I am priya from Madurai. Order no 14054. I booked Mahindra Maxximo minivan at SUSEE MAHINDRA, kaalavasal branch on 28.06.12. Before the delivery of vehicle I" come to know that some fault at gear system. So that I told to give me another vehicle of the same model.
But without proper intimation to me -sales team-billed that problem vehicle on My Name. Finally they replied they will do alterations on the same vehicle, no more another selection
I told them I'll wait for another lot of vehicles to choose better vehicle, even it may take more than 1 month.
But finally they told me we are already allotted that same problem vehicle to you otherwise to cancel that order.
At last, I decide to cancel the order on 02.07.12 and told them "At the same time you don't deduce any amount which I had given to the dealer and finance. They assured me within 3 days your settlement finalised. After that there is no response upto 10 days.
After giving repeat followup to revert back the money, they provide intial payment only on 10.07.12. After that 12.07.12 they return the finance settlement to Mahindra finance. But still we are not receiving the advance due amount which we are given to the finance. the financier told we'll return the amount after 30days with deduce the 15 days interest.
I am very shocked. Because i am self employed women. i cant bare the interest without my fault. I am very depressed about the dealer.
15 days delay is because of the Dealer, not me.. Here I need full amount which I had given earlier without interest.
I hope the customer care will take care of this issue and revert back my money.
with Regards,
priya
contact no [protected]
E.mail id : ramana.[protected]@gmail.com
But without proper intimation to me -sales team-billed that problem vehicle on My Name. Finally they replied they will do alterations on the same vehicle, no more another selection
I told them I'll wait for another lot of vehicles to choose better vehicle, even it may take more than 1 month.
But finally they told me we are already allotted that same problem vehicle to you otherwise to cancel that order.
At last, I decide to cancel the order on 02.07.12 and told them "At the same time you don't deduce any amount which I had given to the dealer and finance. They assured me within 3 days your settlement finalised. After that there is no response upto 10 days.
After giving repeat followup to revert back the money, they provide intial payment only on 10.07.12. After that 12.07.12 they return the finance settlement to Mahindra finance. But still we are not receiving the advance due amount which we are given to the finance. the financier told we'll return the amount after 30days with deduce the 15 days interest.
I am very shocked. Because i am self employed women. i cant bare the interest without my fault. I am very depressed about the dealer.
15 days delay is because of the Dealer, not me.. Here I need full amount which I had given earlier without interest.
I hope the customer care will take care of this issue and revert back my money.
with Regards,
priya
contact no [protected]
E.mail id : ramana.[protected]@gmail.com
deer sir,
i am rajeev tiwari from Santa(m.p) i have booked bolero zlx and manager of STAR AUTOMOBILE SATNA PROMISED ME FOR DILIVERY THE CAR ON18/10/2012. AND NOW HE GAVE ME DATE ON DATE. HE SAYS IT IS NOT POSSIBLE TO DILIVERED CAR BEFORE 90 DAY'S. AND I AM DEPOSITE MONEY IN ADVANCE RS. 6, 20, 000=00.
SANDEEP KUMAR TIWARI
[protected]
i am rajeev tiwari from Santa(m.p) i have booked bolero zlx and manager of STAR AUTOMOBILE SATNA PROMISED ME FOR DILIVERY THE CAR ON18/10/2012. AND NOW HE GAVE ME DATE ON DATE. HE SAYS IT IS NOT POSSIBLE TO DILIVERED CAR BEFORE 90 DAY'S. AND I AM DEPOSITE MONEY IN ADVANCE RS. 6, 20, 000=00.
SANDEEP KUMAR TIWARI
[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
76%
Complaints
2626
Pending
145
Resolved
1943
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I AM SERVING IN 9 PARA THERE MY SENIOR ARE URGENT REQUIRED RATE LIST OF SPARE PART THIS VEHICLE