[Resolved]  Club Mahindra Holidays — Misrepresentation of services

Dear Sirs

While taking the membership, It was never communicated that membership fee doesnt cover Annual Maintance Fee and that I need to pay it extra than what I pay as membership fee.

Is there some way for me to take back the money that I have paid towards membership
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Jan 8, 2017
Complaint marked as Resolved 
Verified Support
Feb 25, 2010
Club Mahindra Holidays Customer Care's response
Dear Zankrut,

Thank you for writing in and voicing your concerns through this forum.

Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

Dear Zankrut,

I have an option for all you people.I can understand your situation. I can give you the best deal available in the market. About our service let me tell you we are into direct sales. So without customer satisfaction our business is zero. You will get your booking wherever you want whenever you want, just you need to book your holiday 45 days in advance. We have our 6 home resorts in Thailand and South Africa, besides that we are associated with 3000+ resorts worldwide. In India you can access all Club Mahindra and CountryClub resorts through our Club Membership at a lesser price, plus we have in total 47 associated resorts throughout India. You don't need to believe in my words. You will know it by yourself after your first holiday with our service. So don't wait. Take a closer look at it. Send me your specific requirement. I will contact you with the best suitable deal for you. You can't afford to miss this opportunity. I can guarantee that you are going to love it.

You can send your requirement in this mail address

biz.[protected]@gmail.com

Regards
Chiranjit

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