[Resolved]  Club Mahindra Holidays — Unreliable Company

Steer clear of Mahindra Holidays .
I give you the following reasons
They do not deliver on their commitments; they renege on their promises ; and are often unresponsive and not reachable; and would come up with some pretext or the other to avoid meeting their commitments
I enrolled for their program because they promised me 2 weeks of international holidays thru RCI at any of their '9500' resorts and premium properties like 'Le Meridian'.. but when it actually came to delivery, they came up with a lot of conditions and fine prints which seriously restricted the choice of properties available.
what was marketed to me as a rupees 70000 worth of incentive did not even cost them Rs 4000 and was worth much lesser as the properties available were either in the middle of nowhere or involved further payment
Most importantly their ( club mahindras' ) ATS charges are prohibitive.. they have a clause relating to inflation built in .. and what that means is that there would be times in the 25 years period when due to inflation, you would end up paying Rs 50000 as annual mainentance charges alone !!! this is over and above what you would have paid as membership charges..
assuming that you start with an annual maintenance charge of Rs 7500/- per year.. at 10% inflation the total money that you may pay as ATS would be close to Rs 750000 in 25 years !!! and at 7% it works to close Rs 475000/-..
so steer clear of this club mahindra.. even their properties are mostly way outside the popular tourist locales and you would end up spending a ball reaching them
and then since their properties are far away from any kind of market , you would perforce have to use the properties food/beverages.. which currently work out to Rs 750/- per day per person !!!
so for a weeks holiday for a couple.. it would work out to Rs 9000/- for six days !!!

so please be very careful.. do not go by their promises.. they are unreliable..they are unprofessional and extremely ruthless people.. the mahindra name is no guarantee for anything in this context
Buyer beware.
Join them only in case you have spare money to waste !!
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Dec 8, 2016
Complaint marked as Resolved 
Verified Support
Mar 12, 2010
Club Mahindra Holidays Customer Care's response
Dear Shankar Iyer,

We are concerned that you have some reservations about the membership.

May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments 

Comments

The above response from club mahindra to my complaints is an eye wash. their entire senior management is aware of this issue.. and yet they continue to put up convenient stances in public,
The fact is these are corporate hooligans.. completely unreliable and petty..
Steer clear of them . I am having to fight to get my own hard earned money back despite the fact that it was their poor services, lies, lack of customer orientation making me wanting to exit the membership.
The matter has since been resolved

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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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