[Resolved]  Club Mahindra Holidays — Cheating and taking money

Address:Mumbai Suburban, Maharashtra

I had cancelled my club mahindra membership (M No. 2430308). The cancellation together with instruction to not to deduct further payment towards my membership from my credit card, was informed to the company by an email dated 11th March 2013. Further I have received confirmation of the same from the club mahindra vide email dated 16th March 2013, stating that your membership has been cancelled and no further payments shall be deducted from your credit card.

However after this, payment further payment was deducted from my credit card and thereafter no response is there from company's side. After writing so many emails, and phone calls for the same, no one is helping me out from this. The customer care is transferring the issue to andheri office, and andheri office is not responding to the issue. It feels like cheating to me. The amount is being deducted without my permission and I am felling like cheated. The company is a fraud and harassing me mentally.

I want to be compensated and company should be punish for its fraudulent act.

Nirav Gala
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Sep 8, 2016
Complaint marked as Resolved 
Verified Support
May 27, 2013
Club Mahindra Holidays Customer Care's response
Dear Sir,

Apologies for the inconvenience you have faced and we’d like to discuss the points you've highlighted. Thank you for sharing your membership id with us, request you to also provide us your contact details at http://is.gd/CMListening for our team to get in touch with you at the earliest. Awaiting your response.

Warm Regards,
Club Mahindra Team.
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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