[Resolved]  Club Mahindra Holidays — False promises

Address:Chandigarh

Dear,

Request to refund our money with interest & harassment done to our family members.

Request to Club Mahindra Holidays done

Kindly cancel all our wait list bookings, As per promises o[censored]pgrade to RED membership & will not face any reservations issues. As we were unable to get any reservations 45days before our plan holidays & tried best with all resources.

Kindly refund over money with interest & harassment done to our family members.
We will file consumer case against false promises done to us against the full membership payment done for 25yrs with RED membership.

ASF payment done for year 2012 without able to use Holidays & lost Rs30,000/- on travel cancellations.


Regards
Avtar Singh
[protected]@rediffmail.com
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Aug 19, 2016
Complaint marked as Resolved 
Verified Support
Dec 01, 2009
Club Mahindra Holidays Customer Care's response
Dear Sir,

Thanks for writing in and voicing your concerns through consumer complaints.

If you are an existing Club Mahindra member, please send us your Member ID and your e-mail at [protected]@clubmahindra.com (with subject line: response to your review), and we would like to address your issues as soon as possible.

Thank You.

Sincerely,

Indira

Member Relations, Club Mahindra.
Verified Support
Feb 24, 2010
Club Mahindra Holidays Customer Care's response
Dear Sir,

Thanks for writing in and voicing your concerns through Consumer complaints. We regret the inconvenience you had to face.

May I request you to kindly send your member ID to my email - indu.[protected]@mahindraholidays.com.

Please be ensured that, we will revert to you to address your concerns to your satisfaction as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Mar 01, 2010
Club Mahindra Holidays Customer Care's response
Dear Anil,

Thank you for writing in and voicing your concerns through this forum.

Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient.

May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Mar 04, 2010
Club Mahindra Holidays Customer Care's response
Dear Muralidhar,

Thank you for voicing out your concerns through this forum.

May I request you to kindly send in your concerns to my email - indu.[protected]@mahindraholidays.com. I will ensure address your concerns to as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Mar 05, 2010
Club Mahindra Holidays Customer Care's response
Dear Prakash Sharma,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction. It would be great if you can acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.


Regards
Indira
Member Relations
Club Mahindra
Verified Support
Mar 10, 2010
Club Mahindra Holidays Customer Care's response
Dear Seema,

We are concerned that your experience with us has been a less than pleasant one.

I have taken note of your concerns and would want to ensure you that Iam personally coordinating with the concerned branch to sort out your concerns. Please be ensured that we will revert tpo you as soon as possible.

For any further queries in the meantime, please send in an email to indu.[protected]@mahindraholidays.com. I will ensure to address your concerns as soon as possible.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Oct 11, 2010
Club Mahindra Holidays Customer Care's response
Dear Mr.Sahasrabudhe,

In continuation to your interactions with us, I understand that Mr.Vinay (from our Member Relations department) has personally met you to address your concerns to your satisfaction.

It would be great if you could acknowledge the same here.

Please do write back to indu.[protected]@mahindraholidays.com for any unresolved concerns.

Regards
Indira
Member Relations
Club Mahindra
Verified Support
Jan 06, 2011
Club Mahindra Holidays Customer Care's response
Dear Mr.Salunkhe,

We have made note of your concerns mentioned and regret the inconvenience you had to face. We would definitely revert to you for which we would require your contact details. Please send across the same to the email indu.[protected]@mahindraholidays.com.

Regards
Saurabh
Member Relations
Mahindra Holidays
Verified Support
Aug 06, 2013
Club Mahindra Holidays Customer Care's response
Dear Sir,

We apologize for the inconvenience caused and will like to discuss the concerns you've highlighted. Thank you for sharing your email id and it’d be helpful if you could also share your contact details at http://is.gd/CMListening for us to get in touch with you to progress matters further.

Warm Regards,
Club Mahindra Team
Complaint comments 

Comments

Club Mahindra Holidays — Non fulfilment of promises

At time of registration on 12th Sep, 2008, we were assured of goa booking for Oct1 to Oct 4 and we were told that the membership would be conditional on such booking. After repeated calls and email exchanges with their representatives, I did not got any confirmation for the goa booking. I came to know after calling their helpline no that they have not received any request for goa booking at all.

This prompted me to cancel my membership on Sep 22. At time of booking I was told that the refund would come within 42 days as per the policy. It is Dec 24 today and I am still awaiting for my refund. Right now the official stand is the refund can not be made till Feb due to some accounting problem. what happens to my lose of interest?

I am utterly displeased with my experience of Club Mahindra. I have a feeling that these poeple make promises which they dont intend to keep.

Club Mahindra Holiday package — Misrepresentation of facts

My club mahindra membership number is 1372807.

I was provided false information regarding the holiday package to me by the representative of clubmahindra. However when I received the package I could see a lot of hidden costs in the package. I had purchased the package based on the information provided by their representative. When I received the package I found the hidden costs in it.
When I approched the company for refund for 2 months there is no communication from their end.
They say the cancellation should have come to them within 10 days whereas the first communication from them came to after more than 10 days.
Interesting! I had been to thier pondy facility recently and I liked thier hosiptality & the facilites which I would rate as high standard

Well! What are the hidden charges like as I am going to meet up with a Mahindra club rep tomorrow to go over their membership offer. That would be of great help to know those at the outset.

club mahindra/holiday pack — there is no facilities

There is no facilities and electrical light and fans
Dear Sir,


I want to bring some fact in your notice for suitable action

According to sale made by your faridabad office of Club mahindra on 17/05/2009 on following condtions

1.This sale is made as one time holiday package for 6 night and 7 days at (4 days munnar and two days at ashtmadi ) . holiday is to start from 15.06.2009

2. The comapny will provide me two air Return ticket and 5000.00 food voucher for using in above holiday


3. but after chasing whole month to Mr. Shanwaj Khan, Mr. Sanjiv Gupta and Rajesh Gandhi confirmation comes to me only on 12.06.2009 at 2.30 pm for two days at munar two day at teckkday, two day at ashtmudi but two return air ticket and 5000.00 food vochers is not providing me till 3.00 pm on 13/06/2009, so I cancel all reservation on after 3.00 pm on 13.05.2009 .

4.Kindly look into matter and tell me when I refund back my money given to your company



An aggrieved customer
Anil Singhal

Club Mahindra Holiday package — No allotment received

Dear sir/madam,
This is with reference to a 7day/8 nights holiday at club mahindra offer that we had availed. Due to poor response and communication, we sent e-mail twice asking for refunds. Even then there was no response.
order no. oga[protected]
dated 25 april 2009
membership no itbc0925955
I request you kindly do the necessary as early as possible so that we receive the refund amount.
Yours faithfully,
S P Jain
Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8

Club Mahindra Holiday package — not fulfilled as promised

respected sir we joined club mahindra on07/02/10.with a promise that they would give us a laptop Sonyvaio,food voucher worth rs 5000,and a holiday package to goa on a fixed date of 24 march to 27 march. we took this membership only on these condition which they had accepted for rs 36,800. but now they refuse to give us a confirmation for our booking in goa for a studio apartment .
This membership was done in pasific mall by mr.rajiv.
kindly tell us what can be done about it if there is no confirmation or any of their promised deals are not to be fullfilled then please refund me my money
my membership i d is1722172.
membership relation number is 39880000.
hope to get an replly
thankyou

mrs seema bagdi
Club Mahindra representative approached me for membership. I agreed to become member provided he gave me a stay in their Resort at Goa as per their own scheme for the days I wanted. Based on that I paid initial installment and agreed to pay monthly installments. First monthly installment was also paid. However they kept mum about the reservation at Goa. I reminded them from time to time. I also made the airline ticket booking but no confirmation of stay came from Club Mahindra . I had to stay in other Hotel on those days. After I came back I informed that since this has happened I would like to cancel the membership and requested for return of the already paid amounts. I kept continuously writing mails on this they also promised to refund but no refund came. I am tired of following up. Can you help
STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.
Dear Readers,

You will be well versed with the Club Mahindra promise of visiting their outlets and seeing a 45 mins presentation for which they give you a free holiday voucher and cinema tickets.

PLEASE DO NOT fall for this trap, though we diligently attended the presentation at their Kandivli premises for about 2 hrs, and respectfully refused to accept their offer as we thought it did not fit our cost-benefit equations - we were handed over only the Hoiday Voucher and not the cinema ticket vouchers.

To top it, when we logged into their website to register and use the gift vouchers, the website says the voucher is INVALID. Repeated emails and calls to their offices have elicited no response.

A humble request to all of you to not attend these presentations and if you still do - please make sure they hand you the vouchers and other promised gifts before the ppt starts. Make sure you check the validity of the voucher in their office itself.

It's one of the biggest scams I have seen from a respectable corporate house like Mahindra.

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