[Resolved] Club Mahindra Holidays — False Commitments-Fraud | |||
I applied for membership through Vashi Branch. Sales agent name : Shailendra Singh Membership ID: 2158701 While applying for membership following commitments were made: 1: Zero waiting period 2:3 weeks of international holidays which can be split as desired. 3: 25 years of RCI membership free 4: Food vouchers worth 8000 RS/- 5: If I pay installments worth 4089/- for a year and then willing to pay the remaining membership amount then entire membership amount will be interest free. e.g I’ll have to pay approx (1,60,[protected]*12+16031)) only. 6: 22” LCD TV free with membership-which the agent told be replaced by 32"(Sony Bravia) if i pay 10,000-INR more. 7:The leaflet shown to me contained 8000/-INR as the maintenance amt. which surprisingly became 10,000 odd on receiving the welcome call. 8: I can upgrade my membership any time by paying the remaining amt. relevant to that membership. 9: I can upgrade to higher season both red and white. (red: 3N/4D and White 4N/5D) in reality while receiving welcome call none of these is true. On realizing the fact i applied for cancellation of membership. After calling help line no. i came to know that my money can be returned only through branch. On following up several time with manager sales: Indrajeet Mookherjea, Yogesh and Vinay Singh till date nothing has been done. I put trust on brand “MAHINDRA”. Now, I regret my decision and feel cheated, seeing so much of discrepancy in the commitment made and what is being offered in reality. From: Maulik Shah Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
76%
Complaints
2626
Pending
145
Resolved
1943
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
My name is Hari kumar (Member id 2547263) and I have taken a membership from your company executive named Mr Arvin
and I have refereed 5 other persons also ( details mentioned below) and they are joined in club mahindra
1, Vinod - Member id 2547466
2, Shainesh - Member id 2547065
3, Paul - Member id 2547792
4, Balan - Member id
5, Roy - Member id
When we join in club mahindra Mr Aravind and his manager Mr Arun said after paying three moths installment
company will give us a gift voucher to stay in abroad 5 night, so that we paid that amount with the initial payment and informed them to book 6 rooms from 25th to 30th of march 2014
we are taken flight ticket and visa
when we asking for confirmation mail they said everything is ok will send on tmw or evening and also said they have 4 singe room cottages and one double bed room cottage that we want to adjust
on 18 th march Mr Arun said that Room is booked and we taking time to sand mail only because of we want to put u in VIP category
On 19 th march mourning 11.15 am they are saying rooms are not available
copy of commitment mail mentioned below
Dear sir,
As we discussed we confirmed your holiday in Dubai with club mahindra, as we have been already received a down payment of Rs 16300 with three month installment of Rs 12642 . So please find the attached word file for the membership details.. I will send you the booking details as soon as we done that in this week itself ...
Regards
Aravind shanker
Senior sales Executive | Mahindra Holidays and Resorts India Ltd.