[Resolved]  Club Mahindra Holidays — Not ready to refund or amount

Address:Mumbai City, Maharashtra

This is a complaint from Ms.Kashmira Billimoria holding club mahindra membership no. 2424554. We must have written end number of emails to the executives of club mahindra that we are not in a position to carry on with the membership due to a fatal illness that our family member is suffering from and all our finance is diverted in the treatment. We have pleaded asked for help but all that has fallen on their deaf ears. Club Mahindra does not believe in humanity and does not understand that medical treatment of some poor ailing person is more important then enjoying holidays. They are just not ready to listen to our pleas and help us out. Mahindra's are the most respected and rich cant they help solve a family's problem. We have been writing to them almost every alternate days but they land up with such diplomatic response and just ignore.

Please please if we be extended help in this matter. I need to cancel my membership and get the money back so that it could be utilised in the sickness cost. Please help.
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Sep 19, 2016
Complaint marked as Resolved 
Verified Support
Apr 24, 2013
Club Mahindra Holidays Customer Care's response
Dear Ma'am,

We really regret the unpleasant experiences you have faced and can assure you this is not typical of our staff. Having read your comments, as an organization, we are keen on understanding your concerns and ensure a prompt resolution. We have received your membership details and our concerned team will soon get in touch with you.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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