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[Resolved]  Club Mahindra Holidays & Resorts — For refund of money

My membership id is 1510210. Ii had submitted a letter for refund of money to venue manager
Mahindra holidays & resorts
Shop no. 21 the eastend mall
Multiplex plot no-64, vibhuti khand
Lucknow

At the time of taking the membership your sales executive mr vikas arora had told me to deposit rs 31113/- and he will get me rs 6000/- through your scheme of introducing friend. During aug 09 when i called him for booking, he told me to send mail at his e-mail id. When i submitted the dates and enquired about rs 6000/- he stopped attending my calls. Whenever i managed to contact him through different no. His reply was that he will call me lattar. This was repeated many times and one day he suggested me to sent an application for refund. As i feel cheated by your employee and on his words i had submmited the following application at your lucknow branch at wave mall. 20 days back.

To,
Venue manager
Mahindra holidays & resorts
Shop no. 21 the eastend mall
Multiplex plot no-64, vibhuti khand
Lucknow
Sub - refund of money/cancelletion of membership no-1510210

Sir,
With reference to telecon between mr vikas arora (Sr holiday consultant) of your branch and myself.

I had deposited rs 31113/- in club mahindra holiday group. Due to the reasons known to mr vikas arora i am unable to continue.

Therefore i request you to refund my hard earned money in my account no. [protected] sbi ismailganj branch lucknow.

Thanking you.
Rajiv chaturvedi.
Mobile no. [protected]

I am serving in indian air force as a clerk and and feel that an employee of company like club mahindra shouldnot try to fool a defence personnal. And hope i will get my hard earned money very soon.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 17, 2009
Club Mahindra Holidays Customer Care's response
Dear Sir,

Thanks for writing in and voicing your concerns through Consumercomplaints.
If you are an existing Club Mahindra member, please send us your member ID and your e-mail at [protected]@clubmahindra.com (with subject line: response to your review), and we would like to address your issues as soon as possible.

Thank You.

Sincerely,

Indira

Member Relations, Club Mahindra
Verified Support
Mar 26, 2010
Club Mahindra Holidays Customer Care's response
Dear Shailesh,

Thank you for voicing out your concerns through this forum.

In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction and the refund cheque has also been received by you.

May I request you to kindly acknowledge the same.

For any further queries please write to my email - indu.[protected]@mahindraholidays.com.

Thank you for giving us an opportunity to be of service to you.

Regards
Indira
Member Relations
Club Mahindra
Complaint comments  1 CommentShareTweet

Comments

Club Mahindra Holiday & Resorts Ltd. — Membership money non refund

Hi,

I have given my 1st complaint against the same company two months back for non refunding my membership money. I had paid Rs. 5564 wide my Axis Bank Debit card on Sep 17,09 and Today I come to know that employees of club mahindra has not at all accounted my money in their system for past two months. I asked for refund of the membership money and I was asked to pay additional amount toward down payment, which club mahindra can deducted toward cancellation charges to their soal discreation without giving any account for deduction.

We have time and again called the concern branch to reverse the transaction pay off the amount but nothing has been happening.

Club mahindra has looted our money by not accounting in system for which no record in system is found. Byy closure of the year they will flexibally account the same in their income.

These sales people of club mahindra did not tell the full information and misguide the customer and in case of refund they start talking abusive languages.

I started feeling that even the consumer forum is sleeping on subject and dont find any action beside a mail from club mahindra saying that they will get back in 2 working days.

I expect concrete action from consumer forum and refund of Rs.5564 from club mahindra.

Once again I am giving the payment details

Amount Rs. 5564/
Axis Bank Debit card No. [protected]
Transaction date : 17/09/09
HDFC Bank credit card swipe machine
TID no. : 40022955
Batch no. : 000540
Invoice Num : 000234
Appr code : 026989

Regards
Shailesh Pednekar
[protected]

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    Club Mahindra Holidays
    Customer Care Service
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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