[Resolved] Club Mahindra Membership — Wrong presentation while booking club mahindra membership | |
My membership id is 1474539. i have been told that i have to pay one time payment of rs. 36, 800.00 only and i will get following binifts. 1. 7 n / 8 days free accomodation in their resort in india/abroad. 2. 26 inch sony bravia s series tv within 45 days. 3. rs. 4000.00 food voucher. 4. surprise gift is not given to me as committed. 1. i got 7 n and 8 days confirmation but while maing the reservation for abroad they told that bankok and pattya is closed for maintainence. 2. i got tv after 90 days but t series not s series as committed. I have informed over phone and on email several times to replace the same but till date no action taken. 3. an emi of rs. 5687.00 deducted from my credit card on 7th of aug and on 7th of sept 2009. i have paid one time amount of rs 36800.00. so there is no question to deduct any emi from my credit card. on complain after deduction of first emi they said the amount is deduction by mistake and that will be refunded soon but again they have deduted the emi on 7th of sept 2009. 4. surprise gift was not given to me. 5. i introduced two new member but that reward as commited was not given to me till date. I request you to please advise us waht to do in this regard. Was this information helpful? | |
Dec 2, 2016 Complaint marked as Resolved Verified Support Feb 23, 2010 Club Mahindra Holidays Customer Care's response Dear Shashi Kala, Thanks for writing in and voicing your concerns through Consumer complaints. We understand that Ms.Charmaine (from Member Relations Deptartment) has been in touch with you to address your concerns to your satisfaction. Its would be great if you can acknowledge the same and revert. Please do write to indu.[protected]@mahindraholidays.com for any clarifications in the meantime. Thank You. Sincerely, Indira Member Relations Club Mahindra | |
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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