[Resolved] Club Mahindra Membership — False promises, Cheating and no customer support | |||
I signed up with mahindra club holidays on Dec 1st 2010 or so. They gave lots of hope and false promises - primarily regarding the RCI membership which they told me would come to me in 2 weeks but instead came to me after 12 weeks. I was in urgent need of RCI Membership and had to cancel my trip- because of false promise from Mahindra Club Holidays who are only concerned with new membership. I had requested for cash instead of camera and the customer manager promised me. Much to my surprise, I got camera. When I contacted them that this is not what I wanted, they said they cant replace it. I emailed them back saying this is not fair, i have documented proofs stating that I wanted the cash back. No one is responding from Club Mahindra. I am planning on taking legal action. Every corporate is a fraud in india - stay away from mahindra membership. Was this information helpful? | |||
Aug 22, 2016 Complaint marked as Resolved Verified Support Feb 24, 2010 Club Mahindra Holidays Customer Care's response Dear Mr.VishvanathanWe regret the inconvenience you had to face. May I request you to kindly send your member ID to my email - indu.[protected]@mahindraholidays.com. I will to you to address your concerns to your satisfaction as soon as possible. Regards Indira Member Relations Club Mahindra Verified Support Mar 06, 2010 Club Mahindra Holidays Customer Care's response Dear Akhilesh, Thank you for voicing out your concerns through this forum. In continuation to your interactions with us, we understand that your concerns were addressed to your satisfaction. It would be great if you could acknowledge the same. For any further queries please write to my email - indu.[protected]@mahindraholidays.com. Thank you for giving us an opportunity to be of service to you. Regards Indira Member Relations Club Mahindra Verified Support Mar 18, 2011 Club Mahindra Holidays Customer Care's response Dear Mr.Gaurav, Thank you for voicing out your concerns through this forum. We have taken note of your concerns and regret the inconvenience you had to face. We are coordinating with the concerned branch on the same. Please be ensured that we will revert to you at the earliest. With regards, Saurabh Member Relations Mahindra Holidays | |||
 3 Comments | |||
Comments
Club Mahindra Holidays — False Promises
HiI have paid Rs 2, 65, 268 (Two Lakhs, sixty five thousand and two hunderd and sixty eight rupees) for a RED Studio membership at Club Mahindra Resorts (CMR). I paid Rs. 4780 more than the actual cost of this membership because of a mistake done by the CMR sales executive. When this was pointed out, CMR officials agreed and said they would compensate me by adding two more days of holidays to my account. This was agreed upon in September 2008. Even today, five months later, in spite of innumerable phone calls and email messages, this has not happened. More than the two day extra holidays, what hurts more is, after taking more than 2.65 Lakhs from me, CMR people are not even answering my emails and phone calls. While selling the membership to me they were all polite and responsive.
I hope they will keep up their promise
Thanks
Vishvanathan L Nenmeli
yes its true.. all these people are cheater and they are making big promises.. and soon disappear once they get the payment. they also have not returned my money and making false promises as they will sell it to some other member as one of their executive came and signed paper stating that i agree to sell my membership and then he disappear .i think that they had sold my membership to other without my knowledge as their customer care is not responding me.they hang up or say their system is down so they cannot check my account .The executive name was "PRAVIN HATHIRAM". I should now take a legal action against them in consumer court.
Ganesh Maurya
member id 2088486
Ganesh Maurya
member id 2088486
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Club Mahindra/Holiday membership — Membership sold on false promises
I took club membership in Oct07. The club never has availability of reservations at the times when required. Always rooms are said to be found reserved. Also the quality of rooms and resorts is not as promised at the time of purchasing membership. Being dis satisfied with service I approached the company to cancel my membership and refund me the money paid by me after deducting for any facility which I have used so far. The company has refused to give me any refund.