[Resolved] Club Mahindra Resorts — Trust and service | |||
a) It all started with an invitation to attend a presentation of “Club Mahindra holidays” at Gurgaon in 2007 . However at the presentation, I was told to buy the membership then & there as it would not be available later. – A clear case o[censored]nfair trade practice being followed by MHIL. b) The free gift vacation package promised at the time of enrollment ensured that I wouldn't be paying more than 16k for the trip for visa and other charges, however, we were asked to shell out 44k. c) Multiple complaints just came with hollow promises of getting back. Two exceutives did get back with another promise of getting back. d) I had already paid Rs 62000/- when asked about refund as we haven't used any of their services including free gift , it was complete refusal. And offered other service offers which looked more as another way to extract money. Regards, Priya Was this information helpful? | |||
Dec 18, 2016 Complaint marked as Resolved Verified Support Mar 02, 2010 Club Mahindra Holidays Customer Care's response Dear Srinivas, Thank you for taking time out to give us your feedback. We are delighted that your membership experience has been so wonderful. We value your feedback in our continual endeavour to ensure you and your family holiday with us and experience the happiest family holidays. Warm regards, Indira Member Relations Club Mahindra Verified Support Mar 27, 2010 Club Mahindra Holidays Customer Care's response Dear Priya, Thank you for writing in and voicing your concerns through this forum. Iam certainly concerned on the experience that has left much to be desired hence would like to thank you for being patient. May I request you to kindly send in your member ID and your concerns in detail to my email - indu.[protected]@mahindraholidays.com. I will ensure to revert to you as soon as possible. Regards Indira Member Relations Club Mahindra | |||
 4 Comments | |||
Comments
Please provide feedback and details of your complaint / issue at following link. We are launching a joint consumer case on a common platform to attempt justice for all aggrieved members. Pl. click on this link for submitting your information http://www.surveymonkey.com/s/ZHVBXG8
Hi,
Two days after I posted this comment, Meenu & Vijay got back with hollow promises to get back with resolution in 10 days. Still waiting to hear from them after a month. Not sure how. Anand Mahindra is managing with such pathetic after sales.
Is there anyway to get response from them . Sad part is that in our country every one gets away including Mumbai attack folks.
Regards,
Priya
Two days after I posted this comment, Meenu & Vijay got back with hollow promises to get back with resolution in 10 days. Still waiting to hear from them after a month. Not sure how. Anand Mahindra is managing with such pathetic after sales.
Is there anyway to get response from them . Sad part is that in our country every one gets away including Mumbai attack folks.
Regards,
Priya
why not we all club together and file consumer court case against them? Unity is strength. We can go to media to have a sting operation on their false comittments during the sales pitch...
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Club Mahindra — Club Mahindra Resort and Services
I would like to congratulate Club Mahindra for their excellent resort and services. It was like staying in our own house. We enjoyed a lot. We were in no mood to leave the resort when our holiday ended as the hospitality, extra activities and the food served was excellent.Mr. K. Srinivas
Club Mahindra member family.