[Resolved] Club Mahindra Resorts — Frustrated & Want money Back

rsthakur

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I had taken membership by signing the application form on 16/06/2010 by filling the application at the Vasai office of Club Mahindra Resorts , And I was promised for a free gift of 32 " Toshiba LCD TV on signing up of the application . It is understood that it will take atleast 15 working days for the despatch of the free gift . On enquiring after One month , i was informed by Mr. KiranKumar Gupta that they had promised to issue the gift after clearance of the Three ECS payments which I was not informed earlier on signing of the Application . It is clearly mentioned on every advertisement in Newspaper and on Website as on today also . So I hereby state that I have misguided and cheated by the Vasai office representatives .
So I request the Club Mahindra Holidays & Resorts to cancel my membership and refund me the full amount paid by me or else I shall file the petition with the Consumer court , Mumbai .
As the said terms and conditions for the free gift and misguidance process has been used by the representatives .

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Aug 18, 2016

Complaint marked as Resolved

Verified Support

Nov 09, 2010

Club Mahindra Holidays Customer Care's response Dear Sir,

In reference to your above review, please be ensured that I have taken note of your concerns and have forwarded the same to the concerned department.

We will ensure to revert to you at the earliest.

Please do write back to my email - indu.[protected]@mahindraholidays.com for any clarifications in the meantime.

Regards
Indira
Member Relations
Club Mahindra

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Comments

shib4u

from Mumbai, Maharashtra

STAY AWAY from the company Club Mahindra... I am a (un-happy) member too, even after paying so much, I do not get my holidays, they ask us to plan 6 months in advance, all services in their resorts are to be paid extra, dining charges are too high, ASF (annual subscription fees) to be paid extra each year in addition to membership fees (the ASF charges increase every year), not all resorts have kitchenettes... long list of issues which the management doesn;t care for, all they want is to make new members. A review is also posted at http://shib4u.blogspot.com/2009/04/club-mahindra-review.html.

Indira - please stop posting the same old lines on all the complaints, whatever the resolution, please post it here so that everyone should know what CM is doing for the complaints.