[Resolved]  Compaq laptop — Global Technologies, CTC, Parklane, Secunderabad, Hyd. - False Service.

Address:Global Technologies - CTC Parklane, Hyderabad, Andhra Pradesh
Website:www.globaltechnologies.co.in

I have given my Compaq laptop for repair for Auto shut down due to mother board fan & LCD Screen (Vertical & horizontal lines)problem.
So they replaced the fan & LCD screen with new one.
With Invoice No. : GT/SEC/13-14/727 dated 22-Jul-2013.
I was charges for Rs1800 for Fan replacement & servicing charges & Rs5800 for replacement of LCD screen.
Where i was said that the LCD screen was replaced with the original Samsung LCD screen.

But upon checking it later i found it to be replaced it with some Chunghwa company screen - with model no CLAA154A01 instead of Samsung screen.

So consumers please beware of their service. And want them to respond on this issue of False service & refund the amount...

Thank you.
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Aug 14, 2020
Complaint marked as Resolved 
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I am a student of IMIS, BHUBHANESWAR, Persuing my post graduate programe in retail management. I had purchased my Compaq Presario v 3000 laptop, serial no: 2CE650076Z and P/N: RU915PA#ACJ from Kolkata on 2nd march 2007, and on 2nd January 2008 I had a problem of hard disk , and battery , so I rushed to the near by service centre, and gave my laptop to them and showed all my laptop documents, there they only saw all the documents and said the documents will not be required, and on the next day another person from the company called me and asked to bring all the documents once again, I went again and showed all the documents, they only took the photocopy of the warranty card, and said the other invoice memo will not be required , now the next to next day they once again called me back and asked to land up with the invoice memo, I once again took the invoice memo, and gave it to the centre, as the service centre says to give the delivery after 5 days, but they took 14 days to deliver my laptop, and in these days, due to the delay , I had lost many of my projects, which were equally important to me, and this delay caused to suffer a huge loss. Now also am suffering from a problem, but am scared to go to the service centre. And for a student spending 45000 for a laptop, is not a fun. And in these trips to the service centre I had a financial loss of Rs.350.

Compaq — Service

I purchased compaq notepad in march 2007. I experienced an issue with the LCD, i was getting line across the LCD screen.

I went to the service center within the warrety period and they replaced the LCD.

Well i was happy to get a new LCD screen. it was in March 2008. However my happiness didn't last too long and last friday June 27 2008, i got a problem with my notebook. It didn't start so i again went to the service center to get it checked.

There was no update from them so i called them for an update. They told me that there is a problem with the LCD which was replaced in March this year and i need to replace it for 13000 bucks.

When i asked them as it is a new part added just few days back can't they replace it. I got a very disgusting reply from them either i have to spend 13000 or take it back.

Now this is really frustating i would have worked with my old LCD as there was just a line coming, after they replaced that with new one it is not working and that too in just three months.

Now this is ridiculous if they can't supply us with good spare parts which even doen't last for three months. On top of that they don't even replace it we have to pay them hefty amount.

I think this is a kind of trick they might be playing with the customer.

These mother[censored]ers if they can't keep there quality why not close the company and open some KIRANA SHOP.

I don't have words for these people. I am regretting i would have spended some money and would have buyed SONY or i would have buyed some cheep notebook :(:(:(:(:(:(
Hi im writing IVE been on the phone for hours enquiring about my compaq persario c77. trying to find out why my persario is going through memory space. Ive been toil that to upgrade is under warranty, by one person then by anoyher I have to pay for the upgrade.Ive had trouble with this computer for a while now. I had to pay a computer tech to do defragment on it, which cost $160 I had to pay out. IM not happy with the toss around I had today, from number to number, .IF I had to buy another I would not by your product.OR I wanted to know is about upgrading this computer. Any wonder people get confused . Like with me being told YES I can upgrade and its under WARRANTY, then being told ITS NOT.I AM NOT A HAPPY CUSTOMER.THANKS for your timeSo know I have to wait until I have the money to upgrade. CAN YOU TELL ME why MY PRESARIO IS going through memory.

compaque — Compaq is not replacing the motherboard

Myself, Rahul Udhani from Bhilwara, Rajasthan
Compaque is not replacing the motherboard & LCD. The Jaipur based service center is not also supporting in the warranty period.

Pls help me soon..
Model No : -KP152PA
Product No :- V3749AU
Serial No, : - 2CE8080BL7

My Contact number is [protected]

Thank You!

compaq india — Motherboard/LCD not replacing

Dear Sir,
I had purchased the laptop from a Compaque Dealer in Bhilwara ( Rajasthan)
After 6 months the laptop's motherboard & LCD are both get damaged. But nor service center neither Compaque is supporting.

The Complain No is [protected]
Serial No : 2CE8080BL7
Model No : KP152PA
Product No : V3749 AU

Pls help me...
Rahul Udhani
(Bhilwara, Rajasthan)

Contact No : [protected]
E-mail : [protected]@yahoo.co.in
my compaqu desktop pc when restarting the system its well hanging the system. when director power off then its working i all reardy full format the system and its repait the same complint
compaq sg3370IL
Prod # KT500AA#ACJ
S/N : INA8200IVQ

Compaq laptop — mobile offer

sorry sir/mam i m unable to get my motomQ hand set yet its almost & weekpast but yet there no response pls have it quickly& have some sort of conformation of receving it to me.

Compaq — complain against the servicing of laptop

sir
very humbly, i want to reveal my grievance against the laptop which i bought from nobel infomatique placed in chandigarh model no: V3749AU serial no: 2CE88080B9Z on date15-Jul-2008. I had faced the problem when its display had vanished all off a surden due to some technical setback. I had submitted the laptop at there prescribed service station in sec-34 A vide complain no: 1474 on date 19-Nov-2008. Firstly they took a much longer span of 45 days thus ruining the warranty duration and secondly they troubled me by not attending my phone calls and request. I belong to yamunanagar and had to visit the chandigarh center every now and then to know the updates. Now since aug 1 my laptop has hanged. i requested them to provide me with compensation of the days the service station waisted for the rectification.
I hope u would understand my problem
I had already informed them earlier through mail six month back on there company website
Now, I seek justice on your part
Thanking you,
Yours cordially
NITIN SYAL
i have Compaq cq40 317tu model S NO -CND910451Q last six month.the problem is line appears and blinking (with charging& with out charging)in the bottom of desktop.please find out my problem and replay me.

Compaq — notebook

i am a user of compaq series of notebook.It's been 18 months since i bought it ,since my warranty is over that,s why i m complaining on your blog.i have some visible spot on my screen.i have already register the complaint when it was still in warranty no action has been taken by. i have been asked for feed back and i notified the calling authorities that i am not satisfied. now the warranty is over the problem is increasing,i am seeking for an appropriate action towards my problem and i am hopeful it will be sortified asap....thank you
you can file a case in consumer forum for a compensation o[censored]pto 1, 00, 000

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    Contact Information

    Global Technologies - CTC Parklane, Secunderabad
    Andhra Pradesh
    India
    04067666777
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