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[Resolved]  Complaint Against Hotel Arya Mahal, Bhubaneswar — OVERCHARGING OF ROOM RENTS

I want to lodge a complaint against Hotel Arya Mahal (A unit of Arya Mahal Pvt. Ltd.), Plot No. 110, Kharvel Nagar, Bhubaneswar - 751001, Tel/Fax :[protected], 2534827, 6546096

I visited the hotel on 25.11.2009 (After Noon) Check in at 15:40 p.m. Check out time 11:00 a.m. (Forced by Hotel Reception with Threat of Charging Extra After 12.00)

The Tarrif Value of the Double Bed Room (A/C with CTV) was Rs. 1,400/- (Forteen Hundred Only). Whereas the Room No. 210 was booked in advance. They Charged 3,000/- (Three Thousand Only). When I asked the hotel authorities to refund the excess amount charged, they denied.

However the tarrif value of the hotel was printed on back of their Visiting Cards is as Under:-

-----TARRIF----
(Effective from 1st October 2009)

A/C WITH CTV

Double Bed Room = Rs. 1400/-
Single Occupancy = Rs. 1200/-
Deluxe = Rs. 1600/-
Suit = Rs. 2000/-
Extra Guest Charges = Rs. 300/-



NON A/C WITH CTV

Double Bed Room = Rs. 1200/-
Single Occupancy = Rs. 1000/-
Extra Guest Charges = Rs. 300/-

(CHECKOUT TIME 24 HOUR)
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Complaint marked as Resolved Aug 14, 2020
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