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[Resolved] — delay in receiving the prize

i have been the member of for past many years, my username is abdi1, as per the policy of the website the members play game & collect points on the basis of the points you can redeem prize, it has been more than 3months i have'nt received the nokia phone nor the gift voucher which i have redeemed which was supposed to be deliver within a week, there is no response inspite of sending mails, i feel cheated by them & i want to explore option to bring the website for cheating the contestent,
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet


I have been member of for last 2 years. My username is juin_chow. I have redeemed a C2W wrist watch as on 12th June'09 against 7500 prize points. Today is 17th November'09 and till date I didn't received the product. 5 months passed away. Several times I phoned to C2W site people and every time their representatives RINA & SANA assured me that I will get that one, within 2 weeks. Last month they told me that they have despatched the product through ANGEL EXPRESS. I contacted them also. MR.ALI from that courier company said that they didn't receive any order in my name and Mr.Upadhyay of C2W company agreed with Mr.Ali too. After that I send mail to RINA & SANA with the full details but they are not even gave any reply also. Really I feel cheated by them. Should any one can help me to get the watch? Can I ask help to C2W web owner, may be he is not aware about the same?

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