Country Club Membership — Frauds at country club

 
3 Reviews
 amiteshdayal26
Dear Sir,

As discussed, Please find below complete details of country club fraud they are doing in market with people.

It was approx last week of January 2012 when i received call from Mr. Mayank Sharma from country club to collect complimentary stay voucher as i was selected in lucky draw. I confirmed to come on 05th February 2012. I was told that there would be a party for 01 hour & there after, complimentary voucher to be handed over to me.

When I reached there with my 03 family members, I was surprised to see that It was not the party. Radhika was the girl who was waiting for us. Actually she was sitting to sell the membership only. A presentation was shown to us of all the hotels of Country Club. We told that we are not interested in any membership & she was continuously busy in showing slides of country club properties. She was offering membership continuously & ignoring that I was refusing to take the membership.

Finally, I was agreed with the membership of INR 70000/- in equal EMI's for 04 years & Mr. Chandan gave me the contract for signing.
When I started reading the 03 pages contract, Mr. Chandan & Ms. Radhika asked me to signed the contract and confirmed me that whatever is told is there in contract nothing is hidden in contract.

I remember that I clearly asked that I have to pay total INR 70000/- in 04 years, no other charges to country club and same was promised by both executive. On the believe of them, I signed the contract and returned from there. One of the executive came to my home on the same day to swap my card for INR 30000/- as advance.

When I received the contract after 01 month & gone through the same fully at my home, I was surprised that the annual maintenance charges is apart from my member ship fee. I was told about the annual membership but it was not informed that it would be apart from my membership fee & same I have to pay irrespective of my stay for all 10 years. We clearly asked with Radhika that we have to pay INR 70000/- total & in case we are not able to use all 100 room nights in 04 years, same we would extend for 10 years.

I spoke to many people at country club for my cancellation & every time new face is coming out. Mr. Chandan, Mr. Kapil, Mr. Rohit, Customer care people are among them.

Few days before due to some financial loss, I requested to Rohit to cancel my membership & also informed everything mentioned above. I received diplomatic answer that it would take time of 02 - 03 years & not confirmed that it would cancel.

I just want to inform you that they are making fun of people & selling the memberships with fraud & their staff is not well educated & having no product knowledge.

I am sure that I would received my money back or otherwise I would also to to media, if needed.

I am requesting you to kindly help me out so that I would get my money refunded. Their office is at Rajouri Garden, New Delhi.

Your help would be highly appreciated & awaiting for your revert

--
Amit
[protected]
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Hi,

its a total fraud company and will not suggest anyone to take the membership.


have you got the issue settled ? i have filed a consumer court case at mumbai and got back the entire amount.

Regards
Greeting form central customer care.

Thanks for giving an opportunity to serve you.

Dear Sir/Madam,

We have every desire to address your complaints and provide the best solution available. You can contact our Customer care executive team and we will be in contact with you to make our best attempt to solve your problem and regain your confidence and trust in our company.

Kindly provide your membership no., location, contact no. Etc

We appreciate your understanding and co-operation. We deeply value the relationship with country club. For further any assistance. Kindly feel free to contact us on given E-Mail ID - Centralcustomercare@countryclubmail.com.


Best Regards,
Customer care country club
Centralcustomercare@countryclubmail.com

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    Country Club Membership - Frauds at country club