[Resolved]  Country Vacations — Country Vacations cheated

I am the member of Country Vacations, Hyderabad since 2 years and paid Rs.80,000/= towards membership fee. As part of the membership I am eligible to utilise 7 days stay at any of their resorts in India based on availability every year. My Country Vacations membership ID is DT130784.

I have booked holiday at Cochin resort on 24th July 2009 for stay between 24th to 30th September 2009 and got the confirmation voucher bearing reservation number [protected]. I have booked my return flight tickets worth of Rs. 25,000 (Eticket numbers: Kingfisher-M3RJJC, Indigo-V4GMAR). These details are attached.

Once I reached Country Vacations resort in Cochin on 24th September 2009 along with my family, they have declined my accommodation stating that the resort is closed. I am neither been intimated or informed in prior notice on unavailability of the said accommodation.

I would request you to legally process my complaint against Country Vacations to claim my return flight charges (Rs. 25,000) and other expenses (Rs. 25,000) incurred which sum total of Rs. 50,000/=

I can furnish all the relevent documents if needed, please process my complaint and keep me updated on the status

Surendra Kumar (Hyderabad)
Mobile: +91 [protected]