[Resolved]  CRA - NSDL — NPS account went freeze

Address:

Uttar Pradesh

Hi,

My PRAN is[protected]

My NPS account went freeze on not investing amount on time. I talked to customer care and they told me that my account is under Tier II and i need to fill UOS-S10A form along with INR 6,324 at my branch's PoP-SP where i opened the NPS account. I live in Delhi while account is in Head post office - Hardoi. Last month I visited with the form and amount customer care told.

I spent 4-5 hours in the head post office where my account is registered but they could not solved my problem. The disgusting thing was that no-one even knows what is PoP-SP. They sent me one seat to other seat and other seat to another seat. Near 8-9 seats I visited that day and the atmosphere was exactly like Musaddi Laal's Office-Office. No-one, even postmaster of the head post office knew about PoP-SP and exact process o[censored]nfreezing the NPS account. They all were forcing me to come on Monday but I had train of the same night.

I came back to Delhi and now i will visit on Diwali. Don't know my work will be done or not, so also suggest me how to withdraw the scheme. Customer care was telling that I have invested 19000 till now. So please guide me.

Also I am posting my this horrible experience on some other websites, sothat people will research twice-thrice before opening NPS account.

I understand that I am responsible for this but there must be some literate people in the office who must know the process. Besides me, my brother and few friend's accounts are also freeze at Hardoi head office and they all will be suffered like me.