Croma — Cheating me from last two Months

Address:

Maharashtra

Hi Raman and Croma service department,
You have failed all round.
First your engineer visited after many phone call.
Then very long wait for parts.
Failed to arrange the parts.
Now changed your decision to repair the existing part.
I was not agree for this.
But you people kept calling on for taking my TV away.
After an alternative I surrendered you my TV.
And RAMAN had committed that after 4 days I will give my TV back.
If Croma fail to do this then a replacement will definately be arranged.
And now 15 has gone still no response from your side.
Finally I'm going to take a leagal action.
Because I don't think their is any person in Croma department to take any decision. Starting from managers to service providers and senior leaders all are cheater, anti-social and manner-less. Last time I had a talk with Higher CCE named as VINAYAK he also seemed very helpless and asked that he can not do anything.
Once I start leagal procedure you will have to pay all the charges like
Advocate
Office leaves
Other expences during leaga process like travel, documentation etc.

Even more the same I'll mention on all the feedback/review websites.