[Resolved] Cross Roads — FALSE COMMITMENTS- BEWARE OTHERS | |||
i purchased cross road package. Commitments done at the time of purchase are that we have Half an hour service time. I tell you one more thing that at the starting they quoted package price as 599/= but later they gave it to me at Rs.400/= As I read a lot of bad things about crossroad on net so I told that I dont want to purchase the policy but the sales girl(named Nisha) told me that now the company has totally revamped themselves & have a better infrastructure so they will provide a better service. She started crying just for one sale, so trusting her I purchased the cross road package. Yesterday, i.e 27th March my car broke down so I called the cross road helpline they said that they will be sending the technician within half an hour, but nobody turned up so I called them again regarding my complaint they said it will take another 20 minutes. So I called them again after 20 minutes so they said it will take another 20 mins. So after waiting for complete 2 hrs I got my car repaired from nearby mechanic but the cross roads personal never turn up. So i want to beware all my fellow car owners never get into the false commitments of this crossroad company . Its a real fake company. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Cross Roads — Refund of Money (sale of bad products)
On 3rd of july i called cross roads service center to repair my car, The service man came to my place and repalce the horse pipe with the old one which was belogns to esteem car. On next day 4july i came to know that the coolent was getting leaked from the horse pipe. I called the service center and said the horse pipe were replace by the old one of esteem car was damaged one and please refund my money Rs 80.Now they were not refunding my money.
I have sent mail twice to cross roads but they were not giving me any response. This is not the first time i am facing this problem. I have mailed cross roads for issuing card, but its been 1 year they didn't issue the card
Cross roads
Contact number:[protected]
Car: Santro DL 3C AA 5269
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+91 11 4709 0909
+91 93 3636 3636
Cross Roads House, X -1, Okhla Industrial Area, Phase 2, New Delhi, Delhi, India - 110020
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Cross Roads — Nonaddressal of complain
Its really unfortunate that an Iso certified company has failed to live up to our expectations and in turn we had to face huge inconvenience. On this past Tuesday, i.e, February 09, 2010 our Santro broke down at Sudarshan Park near Moti Nagar around 2:30 a.m. due to which I had to call Cross Roads. My father apparently waited there for the mechanic till 7:30 in morning as it was an unacquinted place for us, not a single mechanic from Cross roads turned till 7:30 in the morning. My Card# is 90079237/363. I would further like to bring this in notice of other fellow customers who pay their hard-earned money to such service providers and these service providers fail to help us in our need.