[Resolved]  D-Mart, Mumbai — exprired bread products

I was a regular customer of D-MART in Hiranandani. But It happened at least 4 times, when I bought products from D-MART, the products especially the food items about to expired on the same day I purchased them. I cant understand how can they not remove these products from the shelf. Once I had an argument with one of the service man, and he said, I could still eat the bread and finish it on the same day, so they keep it on shelf. I opened the bread and the last two breads had green fungus on it.

Moreover, when I bought Weetabix, there were these bugs in it. Its an expensive products. Either weetabix should provide it in tight containers/ or DMart should ensure, the products packages are protected. They did not give refund me bcoz, I had lost the receipt.

when you buy atleast 50 items, its hard to check the expiry of each and every item. Shouldn't it be the retail store manager's responsibility to ensure the items that are expired removed from the shelf.

I rather buy breads from birdies and eggs from meat mart and grains from grain wholesale mart. Atleast its open and you can check the quality before purchasing it.

How do you sue such companies, and so they provide quality food items.
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Aug 14, 2020
Complaint marked as Resolved 
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Retailing is at its peak... Customers are favored like never before.. And at Such times, D Mart presents itself as one of the most unfriendly Retail outlet...

It has a security system where every bag carried in by women are sealed at entrance in another stinky smelly bag which you are forced to carry around. which is unsealed when you reach the cash counter.

Secondly it has either these huge push around trolleys or these plastic baskets to carry things around. You are bound to bump into things or people atleast 5 times during each visit there..

But the most disappointing incident which made me put this up on the internet is their attitude towards customers.
My company as a reward for some scheme provided me with a hamper including vouchers for Dmart. The vouchers were valid for 12 months, after 5 months when i finally decided to use them i visited the store at Mulund. Since they were kept for 5 month, the signature on the seal was faded to the extent of being invisible on one besides the ink mark.

The store employees refuse to accept the voucher. It still bore the issue date and seal. And morevoer, when i pushed that i need to talk to the higher authority, the concerned person refused to meet me.

This is utter insensitivity, that to for a transaction that's already paid for.

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