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[Resolved]  D-Mart/undergarments — Exchange

Dear sir,
I have purchased undergarments from the above mall(D-mart), But by mistaken i chose wrong size of it. Again the bill was destroyed by me. And ask them to exchane it, but they are refusing it to do the same.
I know that they have records of bills in there computer, but they are saying that you should come at time given by him. But i am doing a job, so it is not poassible to go there at the time specified by them.
So can you answer my question?
What the malls are doing with customer is justice or not?
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Aug 14, 2020
Complaint marked as Resolved 
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    D-Mart / Avenue Supermarts
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    718
    Pending
    0
    Resolved
    56
    D-Mart / Avenue Supermarts Phone
    +91 22 3340 0500
    D-Mart / Avenue Supermarts Address
    Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai, Mumbai, Maharashtra, India - 400076
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