[Resolved]  Datawind — Faulty product sell- not delivering device back-fake product and customer care services

Address:

North East Delhi, Delhi

Respected sir/madam,
i have received an defective device 'ubislate 7c+' from the datawind company as online booking and payment after almost 1 year. Hopelessly device didn't work as it used to hang usually in between. i called company helpline no in amritsar several times and fortunately they picked up the phone and asked me to send my device at their address. plz go through their email to me-

Dear Customer,

You would have to send it at the following address :

Datawind Innovations Pvt Ltd
Dhan Dhan Baba Deep Singh Ji Complex,
563 East Mohan Nagar, Amritsar-143001
Ph no.[protected]

Enclose it with a note inside mentioning your Full name, Return Address, Phone number also briefly describe the problem for which you’ll be sending it in.

If you face any problem , Please contact us on our technical support helpline.i.e.[protected]
Regards,
Technical Support Team
www.datawind.com

i had send my device to them on[protected], Now even after 2 months of sending my device i didnt receive any feedback from them, they are even reluctant to pick any phone!!!! What a shameless company and their fake products surviving here in our country!!!
I request you to take strict and appropriate action against them and abandom their fraud products selling freely in india. In addition please help me out to either retrieve my money INR 4999/- or the corrected/functional device back.

Best regards.

Faithfully
Gaurav Singh Tomar
tis hazari, Delhi-110054
mob. [protected]
email id: [protected]@gmail.com