[Resolved]  Delhi Gurgaon Expressway — Toll Plaza

For those of you who use the Gurgaon- Delhi expressway everyday:-

- You pay 1500/- non- refundable deposit to buy a tag
- You pay 18/- per trip despite paying for in advance. Sorry no rebates. So what if DG Expressway is earning interest at your expense
- 8/- Rs journeys for those who stay within 3 kms of the plaza - are you aware of any "residential area" within 3 kms of the toll plaza?
- Total chaos every morning & evening with no control exercised by the toll managers
- Making a toll road out of a road that no -one can avoid.

Judge for your self if this is a public service or a monopolistice musclemanship with government patronage?
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Aug 14, 2020
Complaint marked as Resolved 
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agree with the complaint
We should file a deficiency of service case against the management. Even after having smart tags, we have to wait behind cash paying users using the tag lanes. In addition, many times cars tailgate w/o paying the toll, which could be cause of accidents. However, the management seems to think that controlling cars at the toll booth is not their responsibility.
I fully agree with Allen. There are lot of commuters who keep on waiting on toll plaza despite having the Tags and there is no one to help. Even the staff present is so rude, they don't even know - How to speak. They are just bothered about money collection. I think people commuting on the highway have to come together against the Toll Authorities, only then things can be changed. Instead of suffering everyday, its better we should suffer for one day and raise our voice.
they donot care for ambulance also they break glass of ambulance in emergency no body is their to control they authority save their people

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