[Resolved] Delhi Gurgaon Super Connectivity Limited — Boom Bearer hit my windscreen and damanged that.
This is in regard with my complaint ( compalint no: 276) registered with the Company called "Delhi Gurgaon Super Connectivity Limited", They are the builders of the Gurgaon Delhi Express way. The incident happend on October 22, 2009 at 19:10 Hrs at KM 24 Toll Plaza. When I was crossing the Toll Plaza with my TAG on the car the Boom barrier suddenly come over and hit my car's windscreen and the windscreen got damaged totally. The barrier no was 18 and the barrier was also not covered with the any thing (usually they covered it with foam). I and wife both are working in the Gurgaon and have faces lot of problem due to this.
I called up to the concern person Mr. Prashant PRO of the company, who said that they will at least take 48 hrs for the investigation and they will get back to me. I requested the concern person to please expedite the process and the guy said that he will call me on the 24th morning. After several calls to him finally on Thursday October 29 the guy called up and said company can't do anything on this and if we provide you with any reimbursement it will get deducted from the salary of the person who was there at the toll plaza. I told him that's all right but send the email stating everything what you just said to me, after 2 calls to him the email is not yet received by me.
I want to logged a complaint against this company because first of all they are not responding to my problem, more over they are not taking responsibility of anything. This is very ridiculous on their part and not at all acceptable. They are not courteous enough to at least give me the solution.
Please help me taking the reimbursement for the same.
Complaint marked as Resolved Aug 14, 2020