[Resolved]  Delhi Jal Board — EXCESSIVE BILLING

REGISTERED/COURIER
To,
The EXECUTIVE Engineer
Delhi Jal Board
Sector B-1, VASANT KUNJ, NEW DELHI
Ref: Connection no 53398 k no [protected] installed at C-9/9736, Vasant Kunj, New Delhi
Sub : too much Excess Billing
Dear Sir,
Your KIND attention is drawn to the following table for your kind perusal and necessary action. These are the only details available with me .

Bill dated Bill No Amount Present Reading Previous Reading Consumption in kilo litre remarks
20.11.2000 96.00 76 0 76 READING (R)
09.03.2001 98591 247.00 198 76 122 READING
22.08.2001 37515 256.00 371 198 173 READING
18.11.2002 83183 79.00 457 415 42 minimum
13.03.2002 105043 65.00 500 457 43 MINIMUM
22.11.2002 32357 909.00 859 669 190 READING
09.01.2003 48966 66.00 899 859 40 Minimum
18.03.2003 60566 58.00 944 899 45 Minimum
08.07.2003 10729 120.00 980 944 36 Mimimum
06.10.2003 29623 83.00 990 980 10 Minimum
15.12.2003 43465 73.00 1020 990 30 Minimum
27.12.2004 112864 204.00 1149 AD-HOC-Other bills misplaced
16.03.2005 159516 125 1185 1149 36 READING
07.09.2005 80476 223 1214 1200 14 READING
19.11.2005 125689 136 1238 1214 24 READING
21.01.2006 168906 91 1243 1238 5 READING
10.03.2006 207051 95 - 1243 - AD-HOC
20.06.2006 197
28.08.2006 87423 89 1254 1252 2 READING
27.02.2007 224966 478 - -
12.0.2007 41884 2801 1600 1364 236 READING-2801/ paid
28.12.2007 145588 1647 165 16 149 READING
03.03.2008 199891 625 265 165 100 READING
24.07.2008 37050 881 375 265 110 READING-Rs.3135/ paid
1.10.2008 63201 1264 510 375 135


Sri Jai Veer Singh Rathi of your Office and the meter Reader was humbly spoken to about the sudden spurt in bill. He explained that the meter has jumped abnormally ( surprisingly he had the reading card in hand and the ABNORMAL READING JUMP NOTED FROM THE METER WAS NOT NOTICED) and SUGGESTED ME TO GET THE METER CHANGED AND DID OFFER HIS HELP TO GET IT DONE . his offer was accepted and i wrote an application on lines as suggested and subsequently the meter got changed. He even got my meter’s certification done from his known contractor on payment.the help was obviously appreciated without any grudges.
On my quarry when this billing abnormality will be solved and the excess amount being deposited will be adjusted, he informed that average consumption will be taken in to consideration and accordingly the amount will be adjusted.
INCONSISTENCIES AND ABNORMALITIES IN READINGS, showing SUDDEN INCREASE IN CONSUMPTION AND OTHER POINTS CAN BE NOTICED BY YOUR AUTHORITY YOUR SELF.
AND YOU ARE ALSO AWARE THAT WHAT IS THE POSITION OF WATER SUPPLY.
WE ARE STILL BUYING WATER FROM DELHI JAL BOARD TANKERS AS WELL AS PRIVATE TANKERS ALMOST EVERY SECOND DAY AT ABNORMAL COSTS.
I also wish to draw your attention towards the increased consumption of 100KL or plus is not correct at all.
Mr Rathi has since not been able to help me inspite of the fact that i have spoken to him seeking help and respite but probably his duties, responsibilities and business has not allowed him to come to my rescue.
Meanwhile it will be very interesting for you to study and refer to patterns of billing patterns of adjoining flats whose tanks are overflowing most of the time. And the billing they are incurring.
I will earnestly request you to please an appropriate decision after this plea.

With due regards
Sincerely yours


Ajay singh
C-9/9736, Vasant Kunj, new Delhi-110070
8.10.2008
emails are bouncing
letters sent by ordinary post are not being responded to
Was this information helpful?
No (1)
Yes (3)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir

i want the register in your delhi jal board website and pay the online bill payment through net banking

Thanks
jaspal singh
[protected]

zone-1/cz-1
m r code-11/
meter code no-a-5
connection no-21340-s

please help me as soon as so that i can pay my bill easily by the help of net banking
D/SIR,
CAN I PAY ONLINE PAYMENT OF YOUR DUES BY INTERNET BANKING FROM SBI ? CAN I CHECK PAYMENT HISTORY AGAINST OUR PAID AMOUNT ? PL. PROVIDE ME INTERNET WEB SITE ID USEFUL FOR ONLINE PAYMENT.
send me mail at: [protected]@hotmail.com
Dear Sir,
Kind Attn : Mr D Verma (Director - Revenue) Water

I have received a bill of Rs 1357 including previous arrears of Rs 855 ? It not understood which is the arrears not paid so far. It is not the first time inflated bill received by me, it has bee happening since quite long. I have all the records to be verified but why? I feel Delhi Jal Board to learn billing format from the BSES or NDPL which clearly shows the record of all previous payment made. Mistakes or error is always possible once or twice but not every time.

This is the right time to knock the door of Consumer court to seek relief from unwanted harassment by unorganized Delhi Jal Board NO action is taken against the staff who generate bill and I have to visit the Shahdara Jal board office every time.

Connection No - 57600
Area - 4/EZ-2
Meter Reader Code -204/
Sub Area Code - A-24
K No [protected]
Name ; Ghazala Nishat
Sir,
I seek a refund of Rs.232 for bill no.336/[protected] for connection no.445-N. This is my second reminder to you. Please help at the earliest as I am an 80 yrs. old senior citizen.
Thankyou,
Shanti Devi Jain
99, Veer Nagar,
Jain Colony,
Delhi-7
[protected]
[protected]
my name is jaspreet singh and i am resident of 11255/27, street not 2 dori walan karol bagh nd-5 and our mcd office is in sadar bazar.

From last 10 years or so we were receiving water connection bill of 300-500 per month which we were paying. Now we have got bill of 8500 and this is something wrong.

Though wee have submitted the bill but we know i it was care of wrong billing
My residence address is Sh.K.R.VERMA S/O SH.RAMSARUP VERMA.H.NO.209 V.P.O.JAUNTI DELHI 110081 NEAR GOVT.SENIOR SECONDARY SCHOOL. ZONE METER READER-WZ3/381/VILLAGE. AREA CODE- A-15.OLD WCN-47905-N.CONNECTION NO. (K.N.O)-[protected].IN the bill my address is showing wrong H.NO.208, VILLAGE, JAUNTI, DELHI- 81. RIGHT ADDRES is H.NO. 209, V.P.O.JAUNTI DELHI 110081 NEAR GOVT.SENIOR SECONDARY SCHOOL.

Therefore I request the consumed authorities to make the necessary correction in my address as above.


Sh.K.R.VERMA
H.NO.209, V.P.O JAUNTI DELHI 110081
NEAR GOVT.SENIOR SECONDARY SCHOOL
Mobile no.[protected], [protected], [protected]
Dear Sir,

I would like to bring your kind notice that my self residing at Subhash nagar and my K.number-[protected] and last bill recived and paid from the month of 23Feb to 30Jun ammount 1442/- on time and again recived bill no[protected] ammount is 817/- and boty bill recievd without any reading. for your information that person coming for reading he never takes the reading, last time I asked that why you are not taken the reading he replied you can made a complaint for the same .

I would like to yoy please takeup the matter seriuosly and do something. I will highly oblige to you.

Thanks

Asif jamal Siddiqui
Mobil: [protected]
email: [protected]@yahoo.in
sir, i am resident of gali mem wali katra bariyan fatehpuri delhi-6 I got water connection on[protected] area-cz meter reader code 102 area code A-1 water connection number 22498 My bill has yet not arrived please see to it thanking you
Ashish jaiswal
.My flat No. is 35-C, Pkt C, Siddartha Extn. My water meter K No. is [protected].I am out of the country since October 2013.
My meter readings on various dates are as follows.
18/2/14 1574.00 KL
01/4/14 1575.26 KL
30/4/14 1576.26 KL

I received Bill No.[protected] dated 26/4/14 for Rs.2080.It was mentioned that the meter was locked when the DJB person visited on 26/4/14.I was arbitrarily charged for 77 KL.
It can be seen from the above readings taken by DJB person that the water consumption was 1.26 KL as on 1/4/14, or 2.26 KL as on 30/4/14.
I want the water bill to be corrected, and the revised bill be sent to me for payment.

V V Bhupati Rao
My K No. is [protected].I have been charged more than 1 lakh rupees for two months in the current bill.My water meter reading even today is 90 KL only.But the bill show the meter reading as of end of April is 1950 KL.Due to a mistake in noting down the reading by DJB people.such an astronomic bill has come to us.Kindly correct.
I am resident of G-72, Nankpura, Moti Bagh South, Kno : [protected].
I got allotted Govt accommodation on Jan 2011 and accordinlgy applied for water connection. Delhi Jal Board installed unserviceable Water meter and charged flat rate.
I lodged a complaint, given reminder again and again to replace the defective water meter or permit to install own paid water meter. But till date nothing happened. I paid all dues till date.
I visited Delhi Jal Board office at RK Puram, complained to all verbal and written and left no stone unturned, but all in vain.
Let me know what I can do now? whether I have to knock the doors of consumer court or to continue to pay the illegal bill for ever?
Delhi Jal Board — Highly water bills come again and again.

My bill dated 10th Jan'16 for K.No:[protected] is Rs.854. my consumption is usually only in between 10 to 20 units for two months as only my MOM stays there. So since there is no water consumption, there should be no bill, since its 500lts free water in delhi now.So why such a high bill for 51 UNITs is charged?My bill no. is[protected]

Second thing, no body came to check the meter reading then on what behalf this huge bill is generated and for what meter reading you're charging for ?...

Please send some reliable person and compare my meter last reading to current reading.

Also you can see my bill history of last year. I never consumed 51 units then why you charged for 51 units. It should be 15 or 20 units. PLS INVESTIGATE THIS MATTER.

And last thing, I never get bill's hard copy. I have to online check my bill. Why don't you generate and deliver bill's hard copy to my address???

Delhi Jal Board — billing related

I have received last two bill which is too much according previous bills

no sewer line in my area since 20 yrs

Dear sir I am Rajni from Naraina village ND-28. I request you please make sewer line in my area .
Sir
I am Harbhajan Singh My K no is [protected] My meter reading is 101 where as in bill it is showing 290 . That is why the bill become more than 5000/- where as the bill should be zero. All other our neighbors bill is zero. Meter reader is doing wrong practice. It is second time happen.
You are requested to take again reading and make bill again.
Thank you

DJB CEO , Sewer and Gutter mixed water supply in DJB lines in Sainik Nagar New Delhi 110059

We are facing water crises as there is Sewer and Gutter mixed water coming in DJB lines, fromlong times, This is needs to be address immediately by DJB to avoid water born deceases in the area which could also be dangerous for the health of the people residing in the area, as monsoon is also few weeks away . Please do the needful IMMEDIATELY
Respected sir,

As I already complained against excess water bill (K no. [protected] account-Devender singh) to Govindpuri jal board.I am facing issue since 1 year but no 1 is hearing my complaint. As our CM provided the facility of 20000 ltr free water supply in Delhi. Still my water bill is too high. I am requesting you to plz waive off my bill.
The Zonal Engineer
Delhi Jal Board
(Govt. of NCT of delhi
New Delhi

SUB. REQUEST FOR REFUND OF EXCESS VALUATION OF SEWAR CONNECTION (FILE NO.-54)

Sir,
In referance to my previous letter for refund of excess valuation of sewar Connection of JF-25, Khirki
Extenstion, Gupta Colony, Malviya Nagar, New Delhi-110017 submit in your office vide receiving No. ZE II 69
Dt.[protected]. I have already mentioned in that application that the valuation of development charges for sewer connection has taken excess due to wrongly taken size of plot as 133 Sq. yards in place of actual size as 80 Sq. yard. I have deposited Rs. 15160/- vide receipt no.[protected] Dt.[protected] for 133 Sq.Yards development charges.
Therefore, you are once again requested to look into the matter & refund the excess valuation amount of Sewer Connection.

Thanking you,

Yours Sincerely,

MEERA THAKUR
JF-25, Khirki Extension
Gupta Colony, Malviya Nagar,
New Delhi-110017
Mobile No.-[protected]
Dated : 4/11/2019

Dear Sir,

Sub: Rebate of Water Bill/ KNO : [protected], Area Code : A-25/Sarita Vihar New Delhi.

This is to inform you that I have submitted enclosed letter along with required documents on 28.10.2019 at Delhi Jal Board, Sarita Vihar, New Delhi. But the said letter is not acknowledged from Area Code A-25 Sarita Vihar Delhi Jal Board.

As per location wise I am exempted water bill but I have received a huge amount bill for payment.

I request you to please consider my case and raise minimum bill.

Thanks

Sanjiv Kumar
K No.[protected]
G-152, Gali No. 7, 40 Feet Road,
Molarband Extn. Badarpur
New Delhi-110044
Mobile No. [protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Jal Board
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    5179
    Pending
    0
    Resolved
    514
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Delhi Jal Board contact information