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[Resolved]  Delhi Transport Corporation — Worst Bus service in world

DTC is the government operated bus service in Delhi. Which need to be up graded. To prevent pollution, accident the public transport is always welcommed in devloped countries. DTC are only exceptional. There are different examples about DTC non operating services in and arround the city. Here some of these:- After 8 pm DTC buses are rearly visible because at 8 pm they finish their duty. Although several thousand people had to move in this time after office / factory / establishments. But No Buses, Can you able to catch any bus of Rout No 724 at dholakuan towards Nehru Place after 7.30 pm? No if you luckly get any of them this will go up to Safdargunj Hospital, not Nehru Place. The same story from Moti Bagh, There are 442/864/865 buses to Nehru place from here but you will never get. ( There are a lot of Bus No I can give which are service after 8 pm)
DTC staff has an un-official Tie up with the private bus operators. that during the office peak time DTC will not run or very less run. In the morning up to 8.30 am DTC provides school service, so private buses take this advantage. During day time after 10 to 1 pm only DTC give sufficiant service on different routes because there are very few commuters, some time you will find that 3 buses of same No are running with 3/4 passegers. Again after 4 to 8 pm they give service. Normally after office hour at 8 pm DTC just finish their shift. As a result DTC is loosing huge money. Don't feel DTC gets money from others for servive, they get money from your pocket by the way of different Taxes charged by the government. So every single rupee lost by DTC is loosing your money. Please prevent this. Those who have monthly ticket are very pathetic, by paying in advance thay do not get service and will have to wait when a DTC bus will come. I belive this is violating consumer rules. Will provide more information after getting response.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  38 CommentsShareTweet

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sir,
i wiil not satisfied with then behaviour of DTC buses conductor.they donot give change back, so many time this happens. & they also dont stop the bus for a while in the stop.
Dear Sir,
I am Jaya Gupta from Jahangir Puri (North Delhi) and i am daily pessenger of DTC Bus No.181 in Morning Shift but now i m facing more problems to get this bus in morning for one month because these buses are not available on their exact time and when i complaint about this to your officer of Jahangir Puri they says to me and other people that buses are stand in Azadpur Bus Deport in damage position thats why we can't do anything. So sir please take any immdiate action on my this complaint so that i reach in my office on exact time. I will very thankfull to you. For any other enquiry you can contact me on my this e-mail id.

Thanking You
With Regards
Jaya Gupta
COMPLIANT
BUS NO. GL23
TIME between 8:10 to 8:35 a.m
DATE 03/06/2008
DESCRIPTION
I am varun datt and i work at chandni chowk i daily make up down from anand vihar to chandni chowk via anand vihar to kashmere gate and after that i change the bus from there to lal kila
today the above mentioned route no bus having registeration no. as DL 1P C 0351 and DL 1P C 0421 didnot think relevant to take the passangers from the maharajpur check post and gajipur depot stands they even after waving the hand to stop at the stop they cannot stop the bus and make a more acccelator to the bus
Due to this i was get late by about 1 hour and i suffer a loss of my half day salary
please make a overview the compliant and appoint the appropriate driver that will make a respect of the customers of D.T.C
So sir please take any immdiate action on my this complaint so that i reach in my office on exact time and i didnot had pay any penality in way of deductions in my salary. I will very thankful to you. For any other enquiry you can contact me on my this e-mail id.
I am saleem working in Lok Sabha Secretariat, Parliament House. I want to draw ur kind attention to route No. 213 i.e., from Harsh Vihar to Central Secretariat, there is no fixed time table of this bus. sometime, we have to wait more than 1 hour, specially in the evening. Earlier, it was on route from new delhi railway station to Harsh Vihar, now the route has been extended from harsh vihar to Central Sectt. With the passage of time, there is a decline in the number of buses. people travel in a large number on this route but due to the non-availability of more buses, passangers have to face lot of inconvenience.

i, therefore, request you to kindly increase the number of buses and improve rotation of buses (approximately 15-20 min.)

For any other enquiry you can contact me on my this e-mail id.
I am a senior citizen & holds a DTC All Route Pass. I am still working because it is necessary for me, I am 60 yrs old. I have a complaint that all the Limited Special Buses which are passing through Janak Puri C-II bus stop, do not halt even when I am signalling to them. The drivers & conductors see me but sped away the buses. Even on the Payal Naraina bus stop, a Limited Bus going to Madhu Vihar, the driver did not stop the bus and on top of that, he halted the bus for a second & when he saw me running towards the bus, he sped away. What do they show by troubling people like this. If they do not want to work, they can sit at home giving way to other honest drivers who care for the people. Today I will take the bus numbers. One is coming from Vikas Puri to Jawaharlal Nehru Stadium, the second is going to Central Secretariat, Madhu Vihar bus I do not know from where it starts but all these buses are going via Janak Puri and are most suitable for me. Please do something so that a Lady Senior Citizen does not have to face problems due to these erratic, undisciplined & inhuman drivers & conductors.
I am a senior citizen & holds a DTC All Route Pass. I am still working because it is necessary for me, I am 60 yrs old. I have a complaint that all the Limited Special Buses which are passing through Janak Puri C-II bus stop, do not halt even when I am signalling to them. The drivers & conductors see me but sped away the buses. Even on the Payal Naraina bus stop, a Limited Bus going to Madhu Vihar, the driver did not stop the bus and on top of that, he halted the bus for a second & when he saw me running towards the bus, he sped away. What do they show by troubling people like this. If they do not want to work, they can sit at home giving way to other honest drivers who care for the people. Today I will take the bus numbers. One is coming from Vikas Puri to Jawaharlal Nehru Stadium, the second is going to Central Secretariat, Madhu Vihar bus I do not know from where it starts but all these buses are going via Janak Puri and are most suitable for me. Please do something so that a Lady Senior Citizen does not have to face problems due to these erratic, undisciplined & inhuman drivers & conductors.
I also would like to forward my complaint regarding time schedule for plying the busesm from Ambedkar Nagar to Railway station i.e. Root No. 423 anld 419 (BRT buses). Sorry to inform you that there is a bus service after 30 minutes, resulting to large gathering at the stand and Senior Citizens and ladies are fully unbale to get these buses.
We request you to please ply 4/5 buses from Devli village 423 as there is no service at all. All the way people are coming to Khanpur by Three wheelers for getting the buses, which everybody can not afford. Please see the grievances of the public and instruct the driver to ply the buses on time after 5 /7 minutes and also arrange 4/5 buses from Devli Village.

Thanks.
Dear Sir,

I am Neha Suriyal working in private sector, Patparganj Ind. Area . I want to draw your kind attantion to route no. 436 from Jasla village to Old Delhi Railway stateion. There is no fixed time and only one bus has come on this route only in Morning time note in evening time. people travel in a large number on this route but due to the non-availability of more buses, passangers have to face lot of inconvenience.


i, therefore, request you to kindly increase the number of buses and improve rotation of buses (approximately 15-20 min.)

For any other enquiry you can contact me on my this e-mail id.

Thanks,

Neha
My father is a poor man, when he gone to the DTC BUSS PASS office to renew their pass in RAJA GARDEN, lady staff sitting their sys our system is not working at the moment. My father gone thrice there and they say the same thing to them. I don’t know why the government put the lazy staff there who are getting their salary without any work.I request you to please change the staff there.If I saw the same thing, I have no other way to reach to the MEDIA.Infact I have many links there.I will get my work done from them only.This is my first and last warning to your department.

Charanjeet
I lived in Pushpanjali Enclave and I am working in ICMR near AIIMS. From West Enclave there is a limited bus from West Enclave to Nehru Place starting at 8.30 a.m. The bus was very much regular for the last six months but from the last week of July, 2008 there is no bus available from west enclave to Nehru Place and the other limited bus from west enclave to purvanchan enclave is also not available. I requested you to please arrange one regular LTD bus from west enclave to nehru place. We are sufferring very much because of there is no direct bus. We could not reach on time to office. We are getting late because of changing the buses two to three times via krishi bhavan and then from there we take another bus for reaching the destination and it takes 1 and a half hour to two hours. We are 25 passengers starting from the West Enclave all are requested to kindly make arrangement for a limited bus so that we are reaching conveniently to our destination we all are very thankful if you can arrange the bus. Hoping for a favourable response.
Thanking you,

bus 918 — no bus service for paschim vihar

i am a resident of paschim vihar and my office is at delhi gate there is a bus service 918 to my place but for the last 2 months i am not geting this bus.there is no dtc service to paschim vihar between 5pm to 6pm and we people are facing lot of problems to get back home
i am a resident of paschim vihar for last 4 months i am not able to get the bus no 918 to nagloi i am facing so many problems to get back home as there is no service of this bus in the evening between 5 pm to 6 pm
Sir
It is requested to improve DTC Bus service on Burari to Kingsway camp, and All india Medical Reserch Institute/Mehroli via ring road(30Mts/Hourly)
The population of Burari/Sant Nagar is more than 10lakhs, out of that 50000 are Central/Delhi State Emploies.During office time atleast 10 more Buses needed during 0700Hrs to1000Hrs and from ISBT To Burari During 1700Hrs to 2300Hrs.
sir
The behevior of blue line buses staff is very bad towards Sr.citisios/Handicapts in rout 192, 912 and 114.The condectors asking to pay for tickets
Sir:

I would like to bring your notice that the there is no DTC bus from Nizamuddin stn to Meharauil in the morning 8 to 10 am in Bus Route No. 427. In this route only running private buses and the behavior of the private conductor and driver is very bad. Some of driver driving like they are driving in highways. If passengers complaint about the same, they use abuse languages to the passengers.

I request you to kindly take necessary steps in this matter and at least 4-5 buses should be run in this route in the morning as well as evening time.

Sincerely yours,

Navin Arya
Yesterday i am travelling in blue line bus from Sec. 53 Starting Point to Kalindikunj Rs. 7/= but conductor told me Rs. 10/= ticket when i refuse to give Rs. 10/= he misbehave with me and threating for beating. Please suggest what i do. Bus no. is DL-1P-B-4723 Rout No. 34 & conductor name is ANIL.
Sir,
My complain is for all blue line buses. They runs the bus very slow but at the time if any other bus comes around for same rout then they accelerated bus and then they do not stop bus at bus stand. At the bus stop i had to jump from running bus.Please consider seriously and don't ignore this problem because maximum person facing this type of problem.
Route no. 618 karampura to safdarjung terminal
sir
route no618 bus service from karampura to safdarjung has been stopped for the last few month.The regular and other commuters are facing very problem in reaching their offices, hospital and college.located in the south delhi area.There is no other bus route via patel nagar, shanker road and dhaula kuan from the moti nagar. Few months ago shri Ranvir singh driver of 618 who was very responsible and regular was transferred .After his transfer the bus service remained irragular for some time.Now it has been stopped which is causing very problems to the commuters of this routes.The said bus service with responsible driver like ranvir singh may please be continued without any further loss of time.
Route no. 618 karampura to safdarjung terminal
sir
route no618 bus service from karampura to safdarjung has been stopped for the last few month.The regular and other commuters are facing very problem in reaching their offices, hospital and college.located in the south delhi area.There is no other bus route via patel nagar, shanker road and dhaula kuan from the moti nagar. .Now it has been stopped which is causing very problems to the commuters of this routes.The said bus service be continued without any further loss of time.
Route no. 618 karampura to safdarjung terminal
sir
route no618 bus service from karampura to safdarjung has been stopped for the last few month.The regular and other commuters are facing very problem in reaching their offices, hospital and college.located in the south delhi area.There is no other bus route via patel nagar, shanker road and dhaula kuan from the moti nagar. .Now it has been stopped which is causing very problems to the commuters of this routes.The said bus service be continued without any further loss of time.

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    Delhi Transport Corporation [DTC] Phone
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