Dell India Pvt. Ltd. — battery problem

2 Reviews
 amit rajawat on Mar 31, 2012
service tag:HLYW7BS

i bought the dell xps-L501x on 2 jan 2011 online directly from
dell.since the day i got the it i facing many problems with the
1.On the very first day of my order delivery i.e. on 14 jan 2011 i
found out that there is a red spot on my laptop lcd screen,for that my
lcd screen was replaced.
2.after some days of use my USB port stopped functioning,for that
mother board was replaced.
3.since the problem was not fixed,again the daughter board was replaced. i found out that my laptop does not have physical wi-fi adaptor which was resolved temporarily.
5.I also have internal problems with my laptop(like frequent windows crash etc.)

although my warranty has been expired now but the problems with dell components continues,

***6.laptop battery doesn't charge to full capacity, initially starting from 100% now its charging limit reduced to 40% only, after which it stop charging any further.

initially i thought that this is a temporary problem but now i realize its not.

since the problem started when the system was in warranty period,i hope Consumer Forum would take some action regarding the same.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0


Install software for Wifi adaptor. Battery is not in warranty. Buy a new battery and use as per rules.

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    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    Dell India Pvt. Ltd. - battery problem