Dell Inspiron N4110 — After sales service
I purchased a Dell laptop (service tag CD08VQ1) in November,2010,and it was troubling a lot and anyhow i could manage to get out of the issue as they provided me with replacement in August,2011.
Now within 1 year, it has again started troubling. When i tried to contact Dell Services ,they send the engineer with replacement parts but still some some of the issues left unresolved.20 days already has passed since then.
when i asked for the replacement of the laptop, they said, it's not possible we will try resolving which will take another 10 days.for this service i have paid Rs 13000 approx.
Being an MBA student I have already suffered from a heavy loss of studies, time and efforts.
I hope you will understand my plight as a customer, and the loss of resources as a professional.
I therefore, urge you with due expectation to escalate this issue to the right person in a right
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