Dell Vostro 1540 — Laptop not working within a fortnight of purchase, no response by Consumer care of dell

Address:

Lucknow, Uttar Pradesh

Sir
I have purchased a DELL Vostro 1540 laptop from Networking electronics system company NESCO , Faridi Building, Hazratganj, Lucknow on 16th july 2012 and it got stopped working within 10 days of purchasing due to some technical problems. I complained,but the company is refusing to take any action, rather than fixing the problem, they are giving me the suggestions that I should repair it myself with the help of a screw driver.
Kindly help me to get it repair or replace it becoz i can't afford the repair cost of it.