| Address: South Delhi, Delhi |
The journey of ignominy and humiliation started on 28.05.11 (Saturday) when I have gone for servicing of my Pulsar 150 Registration no DL3S BV 0375. There was some problem with the front disc brake as the brake light was continuously on and same was rectified after the service. But the misery started when I started encountering that the brake is not working infact the brakes were continuously on without pressing the lever which could end up to a serious accident. So on 04.06.11 (Saturday) I went to the service station again to check this and again was sent back after the problem was rectified for the time being. On 08.06.11 my brother has to take the bike to the service station after dissembling the brake as it became completely choked up that was not possible to move the bike and again it was corrected and sent back. The problem aroused again soon on 11.06.11 and trust that the front brakes were so choked up on the Nehru Place fly over that I could have met serious accident but somehow I managed to drag the bike down to the service station. It was 09:30 AM when I dragged myself to the service station with the bike but no one the people at the service station was least bother in listening to me as it was the repaired work due to their negligence. After meeting the GM somehow I managed to get the hearing on my problem at around 11 AM and again I was proposed to get it repaired which I out rightly denied considering the grave of the problem and straight away requested for the change of the entire assembly (caliper) but this also took further an hour and a half. Finally at 12:30PM it was changed. After that I have requested for the washing of my bike with given charges but after washing I found that the central locking installed on my bike is not working and then I bring this in to their notice but they trying to run away from the situation by giving the excuse that this was my fault that I have not taken off the remote of the bike from the key. Although they have tried to rectified this but when failed to do so they try to allegate that was this in working condition before? And finally they (GM and Owner of the service station who was there for the inspection) have said that they cannot do anything on this and you can take away your bike. The way all this happen was very humiliating for me and it was cleared from their expression that if in future I carried the bike for servicing at their service center it will all be at my own risk. I have taken the AMC from this service station and 3 services are still pending and don’t know what I am supposed to do? Was this information helpful? | 
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