Comments
Cheating by Dining Plus
Dear Sir/Madam,
My complain is against DINING PLUS for requesting payment of INR 5499.00 from my HDFC credit card without my consent.
I have received a call on 08th August 2012 from dining plus ([protected] / [protected] / [protected]) for a free discount card.
Initially I denied it, but after a no. of requests I approved it, on assurance that there are no fees or charges associated with it. Later I got an SMS (from hdfc) that INR 5499 is debited from your credit card (Note that the person had asked me for my credit card no. and assured me that this just for verification purpose). I tried to speak on the contact no. provided for query but every time it was busy or not approachable. I spoke to my credit card customer care (HDFC Bank) and they told me to concern with dinning plus, and no transaction can be requested using only credit card no. and expiry date information.
Still now they did not providing me any solid reply and this has been a mental pain for me. Please advise how should I proceed with this issue and what can I claim from them.
please refune the 5499 amount immediately.
thanks.
Dear Sir/Madam,
My complain is against DINING PLUS for requesting payment of INR 5499.00 from my HDFC credit card without my consent.
I have received a call on 08th August 2012 from dining plus ([protected] / [protected] / [protected]) for a free discount card.
Initially I denied it, but after a no. of requests I approved it, on assurance that there are no fees or charges associated with it. Later I got an SMS (from hdfc) that INR 5499 is debited from your credit card (Note that the person had asked me for my credit card no. and assured me that this just for verification purpose). I tried to speak on the contact no. provided for query but every time it was busy or not approachable. I spoke to my credit card customer care (HDFC Bank) and they told me to concern with dinning plus, and no transaction can be requested using only credit card no. and expiry date information.
Still now they did not providing me any solid reply and this has been a mental pain for me. Please advise how should I proceed with this issue and what can I claim from them.
please refune the 5499 amount immediately.
thanks.
Re: Dining Plus card
I would like to highlight the fact that Dining Plus people are misguiding people by promising that they will provide a Dining Plus card free of cost.
Some lady from Dining Plus telephoned my wife on 05th May 12 and informed her that Dining Plus provide a credit card free of cost. And also will give some free gifts. That lady asked my wife to provide ICICI Bank credit number which according to her is required to mention in the registration process. My wife on good faith gave my ICICI credit number to that lady.
To my surprise and shock on 08th May 12, I got a SMS from Dining Plus that they have charged Rs.5499 in my credit card and they will dispatch the Dining Plus card shortly. I talked to their customer care executive and lodged my complaint. I told him to immediately cancel the transaction and treat the whold thing as closed as I do not want their card in view of the cheating they have done. That person informed that the amount can not be refunded.
As you know no amount can be charged without any authorisation/confirmation from the card holder. I immediately informed ICICI bank not to pay any amount to Dining Plus as I have not authorised the transaction.
Inspite of my complaints Dining Plus dispatched the card and I refused to accept the card on 25th May. Again they have sent the card by speedpost inspite of my refusal to accept it.
Now the matter is under investigation by ICICI Bank and they have reversed the fradualent debit.
I am awaiting final intimation from ICICI Bank.
I appeal all the people to be very careful about this sort of people.
Best regards,
O.V.Sharma
I.P.Extension,
Delhi - 110092
[protected]