[Resolved]  Dish TV — Free Dish TV HD Connection with Samsung LED TV is a scam

Address:Bangalore, Karnataka

Hi,

I bought a Samsung 40 inch LED on 26th Feb and got DishTV HD connection free.
I called up the tollfree number on 28th Feb morning and placed a request for installation.

Till now nobody has shown up to do the installation. Once in a while Ravi/Service Center
(cell# [protected] calls up saying they will come and do the installation but do not show up.
When I call him back, the call is not picked/disconnected or is switched off.
Repeated calls to customer care did not help. They just say the complaint is being
reopened/forwarded to backend (read as garbage bin) and someone will call up within
24 hours which never happens...

I am getting a sense that this entire thing of DishTV connection free seems to be a scam.
I will also definitely discourage my friends/colleagues and others from falling prey to this
offer while buying Samsung TVs.

I have given up on Dish TV but want others *not to fall prey* for such offers from Dish TV.

Thanks,
Aravind
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I too purchased a LCD TV in Bangalore on Feb 10th 2011 and have been waiting for the Dish TV technician to come over. Till now after 30 days no one has ever come. Repeated calls to Customer Care always yields a Sorry and nothing else.

I think this is a serious gimmick either from DishTV or from Samsung or from both.

THEY DONT WANT TO HONOR WHAT THEY ARE PROFESSING AND THIS IS A BAD PRACTICE.

Unfortuanately we dont have a Better Business Buereau which could effectively cut this kind of crap.

Thanks,
Badri

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