[Resolved] Dish TV — i want to check my balance through net | |
i request dishcare to renew my package. i am stilll in problem [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Jun 27, 2014 ragaviraja's response
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 809 Comments | |
Comments
Dish TV — unfair charging
Respected Sir/ MadamI would like to draw your kind attention towards monopoly of satellite TV Network providers Like DISH TV, TATA SKY, BIG TV etc. in non CAS areas. These network providers debar all the channels including FTA channels when the subscription period is over. How can they debar FTA channels which is coming to them free of cost and while Doordarshan's DTH (Direct To Home) dish is showing all FTA Channels Free of cost. Is it our fault that we have bought their set top box while those who bought Doordarshan's DTH set top box they are watching all FTA Channels Free of cost. I mean to say that the subscriber should pay only for the paid channels why we are forced to pay for what is free and some people are getting it free I came to know that these service providers charge not only for service but also for the infrastructure they have set up. How can they charge in such a way while we have also paid to set up some infrastructure (ie. SET TOP BOX) and doordarshan's DTH is not charging for infrastructure.
Moreover Dish Tv penalizes its consumers for Rs. 20/- if the subscription is renewed after due date while the channels are debarred from the very same day. I can't understand why they are charging Rs. 20/-late fee while the service is already deactivated and they have shown nothing during this period. Thirdly they are charging Rs.40/- as down grade charges every a subscriber switches over to a lower pack.
show my a/c
u r dth is v good
erwewef rfwerwebyrt tyre
sir
my vcno:-[protected]
Please send the my user id and password for access the my account through the internet
my vcno:-[protected]
Please send the my user id and password for access the my account through the internet
Dish TV DTH Service Is Very Very Poor — CHANNEL INTERRUPTION AND POOR PICTURE CLARITY
DEAR MUKESH SINGH ,. YOUR COMPANY LOGO IS “ GHAR AAYI ZINDAGI AND OTHER IS WISH KARO . DISH KARO. ”
COMMENT ON YOUR LOGO :- I THINK THIS IS “GHAR AAYI PROBLEM AND ITS JUST FRAUDING THE CUSTOMER AND ONLY GIVEN THE HARRASSMENTS AND PROBLEMS”.
I , ISHAN GULATI TILL TODAY YOUR COMPANY’S PERSON MR. MUKESH SINGH IS NOT GIVING THE BETTER RESPONSE TO ME . REGRET THE INCONVENIENCE CAUSED AND APOLOGISE FOR THE PROBLEM FACED BY ME THAT IS REASON I AM CLAIMING FORM YOUR COMPANY HARRASSMENT COMPENSATION TO ME .IF YOU NOT REWARTED TO ME THEN DEFINETELY I PUT UP THE CASE AGAINST YOU . THEN WE GO TO THE CONSUMER REDERRSEL FORUM ….. IT IS GIVEN JUSTICE TO THE CONSUMER NOT TO THE COMPANY .YOU GOTIT MY POINT .THEREFORE IF YOU ARE NOT GIVEN THE RESPONSE IMMEDIATELY TO ME .JUST I AM WAITING OF YOUR RESPONSE TODAY ONLY . THEN I GO TO THE MEDIA ALSO .MR. MUKESH SINGH IS DISH TV CUTOMER DEPARTMENT PERSON THOSE WHO HAVE CALLED ME AT 04/01//2010 AT 3.00 P.M APPROXMATELY
THANKS REGARD
ISHAN GULATI
MB[protected]
DEAR SIR,
BUT TILL TODAY THEY HAVE NOT RESPONSE . IT MEANS CONSUMER SATISFACTION IS NOT MOST IMPORTANT IN THE COMPANY'S MOTO ...DATED 12/01/2009
THANKS REGARD
ISHAN GULATI
MB .:[protected]
--- On Fri, 8/1/10, Customercare <[protected]@dishtv.in> wrote:
From: Customercare <[protected]@dishtv.in>
Subject: IMMEDIATE CALL ME MR. MUKESH SINGH
To: [protected]@yahoo.co.in
Date: Friday, 8 January, 2010, 7:16 PM
Dear Sir/Ma'am,
Thank you for writing to us.
Regret the inconvenience caused and apologise for the problem faced by you.
We would like to inform you that we have already arranged service visit to your premises on free of cost basis on 05/01/2010.
Also, we have checked the necessary adjustment against poor reception and initiate action by providing the waiver for period of 27/12/09 to 05/01/2010. As of now your subscription validity is 21/01/2010.
We value your association and assure you of our commitment to serve you with a smile.
Regards,
Mukesh Singh.
Customer service
DISHTV
Premiering the biggest blockbuster of the year - LOVE AAJ KAL on Movie on Demand. Watch it with your whole family at just Rs. 75! To order, SMS MOD space your 11 digit VC no space 50611 and send to 57575. For more information, please go to channel 50 of your dishtv now! Please note: This is a paid movie at Rs. 75 and not redeemable against any offer. This movie is presented by IDBI Bank. Not just for the big boys.
Presenting Zyada Recharge, Zyada Return Offer. Now, get 120% Returns on your dishtv subscription recharges using the new Zyada Recharge, Zyada Return Cards, i.e.,
• Silver Pack Subscribers – Recharge for Rs250, Get Rs300, Rs.50 extra!
• Gold Pack Subscribers – Recharge for Rs400, Get Rs480, Rs.80 extra!
• Platinum Pack Subscribers – Recharge for Rs700, Get Rs840, Rs.140 extra!
Enjoy the extra value on selective a-la-carte packs. You can also get upto 130% returns if you recharge for higher amount. For more details go to http://www.dishtv.in/static/New-RF-microsite/index.html
What’s more, subscribers using Credit Card, Debit Card or Net banking for recharge get additional 5% viewing time + ZRZR benefit. Recharge Now!
Conditions Apply. For terms and conditions, pls visit www.dishtv.in
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
DEAR SIR,
I AM WAITING FOR THE HARRASSMENT COMPENSATION & IMMEDIATELY CALL ME
THANKS REGARD
ISHAN GULATI
[protected]
--- On Mon, 4/1/10, Customercare <[protected]@dishtv.in> wrote:
From: Customercare <[protected]@dishtv.in>
Subject: Fw: TILL TODAY NOT RESPONSE VERY -2 POOR SERVICE F
To: [protected]@yahoo.co.in
Date: Monday, 4 January, 2010, 4:21 PM
Dear Sir/Ma'am,
Thank you for writing to us.
Regret the inconvenience caused and apologise for the problem faced by you.
We have forwarded your request to the concerned department and assure you of a prompt response.
Your complaint number for future reference is 32525270.
As per our telephonic discussion over the mobile number [protected], the needful correction in subscriber name has been done on 04/01/2010.
Also, we assure you to the waiver against non reception of channels request will be processed, once the channels got recovered.
We value your association and assure you of our commitment to serve you with a smile.
BUT TILL TODAY THEY HAVE NOT RESPONSE . IT MEANS CONSUMER SATISFACTION IS NOT MOST IMPORTANT IN THE COMPANY'S MOTO ...DATED 12/01/2009
THANKS REGARD
ISHAN GULATI
MB .:[protected]
--- On Fri, 8/1/10, Customercare <[protected]@dishtv.in> wrote:
From: Customercare <[protected]@dishtv.in>
Subject: IMMEDIATE CALL ME MR. MUKESH SINGH
To: [protected]@yahoo.co.in
Date: Friday, 8 January, 2010, 7:16 PM
Dear Sir/Ma'am,
Thank you for writing to us.
Regret the inconvenience caused and apologise for the problem faced by you.
We would like to inform you that we have already arranged service visit to your premises on free of cost basis on 05/01/2010.
Also, we have checked the necessary adjustment against poor reception and initiate action by providing the waiver for period of 27/12/09 to 05/01/2010. As of now your subscription validity is 21/01/2010.
We value your association and assure you of our commitment to serve you with a smile.
Regards,
Mukesh Singh.
Customer service
DISHTV
Premiering the biggest blockbuster of the year - LOVE AAJ KAL on Movie on Demand. Watch it with your whole family at just Rs. 75! To order, SMS MOD space your 11 digit VC no space 50611 and send to 57575. For more information, please go to channel 50 of your dishtv now! Please note: This is a paid movie at Rs. 75 and not redeemable against any offer. This movie is presented by IDBI Bank. Not just for the big boys.
Presenting Zyada Recharge, Zyada Return Offer. Now, get 120% Returns on your dishtv subscription recharges using the new Zyada Recharge, Zyada Return Cards, i.e.,
• Silver Pack Subscribers – Recharge for Rs250, Get Rs300, Rs.50 extra!
• Gold Pack Subscribers – Recharge for Rs400, Get Rs480, Rs.80 extra!
• Platinum Pack Subscribers – Recharge for Rs700, Get Rs840, Rs.140 extra!
Enjoy the extra value on selective a-la-carte packs. You can also get upto 130% returns if you recharge for higher amount. For more details go to http://www.dishtv.in/static/New-RF-microsite/index.html
What’s more, subscribers using Credit Card, Debit Card or Net banking for recharge get additional 5% viewing time + ZRZR benefit. Recharge Now!
Conditions Apply. For terms and conditions, pls visit www.dishtv.in
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
DEAR SIR,
I AM WAITING FOR THE HARRASSMENT COMPENSATION & IMMEDIATELY CALL ME
THANKS REGARD
ISHAN GULATI
[protected]
--- On Mon, 4/1/10, Customercare <[protected]@dishtv.in> wrote:
From: Customercare <[protected]@dishtv.in>
Subject: Fw: TILL TODAY NOT RESPONSE VERY -2 POOR SERVICE F
To: [protected]@yahoo.co.in
Date: Monday, 4 January, 2010, 4:21 PM
Dear Sir/Ma'am,
Thank you for writing to us.
Regret the inconvenience caused and apologise for the problem faced by you.
We have forwarded your request to the concerned department and assure you of a prompt response.
Your complaint number for future reference is 32525270.
As per our telephonic discussion over the mobile number [protected], the needful correction in subscriber name has been done on 04/01/2010.
Also, we assure you to the waiver against non reception of channels request will be processed, once the channels got recovered.
We value your association and assure you of our commitment to serve you with a smile.
DEAR SIR,
BUT TILL TODAY THEY HAVE NOT RESPONSE . IT MEANS CONSUMER SATISFACTION IS NOT MOST IMPORTANT IN THE COMPANY'S MOTO ...DATED 12/01/2009
THANKS REGARD
ISHAN GULATI
MB .:[protected]
BUT TILL TODAY THEY HAVE NOT RESPONSE . IT MEANS CONSUMER SATISFACTION IS NOT MOST IMPORTANT IN THE COMPANY'S MOTO ...DATED 12/01/2009
THANKS REGARD
ISHAN GULATI
MB .:[protected]
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Dish TV — Unfair Down grade charges Charged
I am Dish Tv Subscriber of VC # [protected]. Dish TV is charging down grade package charges of Rs.40 every time a customer switches over to a lesser value package. It is ok if a customer is charged one time charges if he opts for a lesser value package. But they are charging it every time when a customer opts for a lesser value package. This is totally unfair. Secondly, when we make internet payment for dish tv, it does not show that we will charged Rs.40 when we opt for different lesser value package and there is no alert showing that the amount what we pay is for 20 or 25 days only instead o[censored]sual one month(since Rs.40 is levied as penal charges). Only after making payment, a customer is known that he is levied penal charges each and every time. And one more issue is Dish TV keeps changing package names best known to them every 6 months and a customer is confused of knowing names of packages. This should be regulated and Customers should be safe guarded against these unfair charges.