Dish TV — Dish tv deactivate before expiry period. Payment done still dish tv not activate.

 
69 Reviews
India
 shrikant chandrakant salvi
My dish tv vc number is- [protected], My dish tv renewal date was 19.02.10, but still my dishtv account deactivated on dt 17.02.10 , 3days before expiry date. Also I have done payment through sbi internet banking on dt.18.02.10 , Transaction id- CCA[protected]G17243019 , Payment of Rs227/-transfer to ac number-[protected]. But still my dish tv not activate.
Please below find mail details regarding dishtv recharge from dish tv.

From:
"Customer Care" <[email protected]> | Add to Address book |This is spam

To: <[email protected]>
Subject: Re: Payment Received Confirmation
Date: Fri, 25 Dec 2009 16:56:12 IST
Dear Sir/Ma'am,

Thank you for writing to dishtv.

This is in reference to your e-mail regarding forced renewal message on the VC [protected].

We would like to inform you that as per our records, VC [protected] is active and running dish Gold North Chatapata Marathi apr'09 package w.e.f.[protected] along with Color Full paid alacarte and TV5 Monde and UTV as free under ZRZR scheme. Next renewal date is[protected].

We would also like to inform you that we have forwarded your complaint to stop forced message for renewal and they will surely do the needful. If you are still receiving same message kindly ignore it.

Reassuring you of our commitment towards best services.

Thanks and Regards,
Kunal Singh
Customer service
dishtv

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Dear Sir,
I Am receiveing SMS for dish tv recharge. Already i have recharge my dish tv account. Then why such sms are comng???.

Thanks & Regds,
shrikant salvi
Complaint comments  68 Comments     Updated: Share0Tweet0

Comments

chanell not seen

Chanell are not seen

i have not watching sony's all channels

my vc number is [protected]. please activat sony channels.

not show my tv in all sony channel

im all ready complaint not responding

Sony channels stopped coming

VC No: [protected]..Sony and Sony max stopped suddenly.My Package South family is Colors channel its shown as free preview but its included in the package.Please solve the issue as soon as possible.
Dear Customer(minu cherian),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected]

Regards,
Online Team
DishTV
Dear Arpita Chatterji,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Arpita Chatterji,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV
My VC Number is [protected]. On 11.09.2017 I have requested to change the package from Super Family to Swagat. As per instruction given by DISH TV Customer care representative I have set the TV on channel number 96. When setting a channel on 96 a message on screen was shown that please make a missed call on [protected] from your registered mobile number. In that shown message it was not clearly mentioned that this missed call is required for activation of additional music channel and the missed call was made. After making the missed call I came to know that music channel has been activated and for that additional amount Rs. 47/- will be paid monthly. Just after 10 minutes I talked with the representatives of customer care for deactivation of additional music channel. The representative of customer care told me that this activation is locked for minimum 1 month and for that you have to pay additional Rs. 47/- (including GST). I got surprised to know that there are no any provision of deactivation for min. 1 month. If there is a provision of activation of additional channel on additional cost the there should be provision of deactivation of additional channel as and when requested by customer. I think in this way these TV cable operators are making fool to public and making money. Please do the needful.
DishTV Customer Care's response, Sep 14, 2017
Verified Support

Dear l narayan

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Sep 22, 2017
Verified Support

Dear l narayan

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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    Dish TV - Dish tv deactivate before expiry period. Payment done still dish tv not activate.