[Resolved] Dish TV

[Resolved] Dish TV — Payment

V Vishwetha from Mumbai, Maharashtra

I have made a payment of Rs.400 towards the recharge of Dish TV renewal on 18th Feb 2010 thru netbanking. The complaint number is 34522832, VC num: [protected] The due date was 23rd Feb 2010. I still get reminders that the payment is due for recharge. I have been following the Dish TV Customer care since 19th Feb 2010 and there is no proper response. I mailed the DishTV CC even and sent the screen print of the payment made. They asked for a scaned copy of my statement of bank a/c. I even sent the scan copy of it. Inspite of following up thru mails and calls from 6 days, the issue is not yet resolved but i get calls that the connection will be disconnected and will be charged for the grace days and reconnection charges. They always say that it will take 24hrs to resolve the issue, but its been 6 days since i raised this issue to them. Regards, Vishwetha Reddy Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Abdul Kashif

from Chandigarh, Chandigarh

Dear Sir,

I paid Rs. 700 for DISH TV renewal on 09.05.09 at Shree Shyam Distributors, Allahabad. ( Cash Receipt No. 303 ) . However, I received message from DIsh TV that Rs. 692 has been received. (Transaction no.[protected]

When I enquired from the Distributor after two days, I was told that it would be adjusted next time. Apart from this, I got a satirical remark from Mr. Mayur Agarwal that by calling four times I will lose eight rupees automatically. 'Char baar phone karoge to aath rupiya aise hi ghus jaayega !' were the words of Mr. Mayur.

Its not a question of just eight rupees, it is a question of transparency. I should have been informed about it by the distributor on 09.05.09 itself. If I had not enquired, I would not have been told about that .Also, I did not deserve a shameful remark from Mr. Mayur.

My VC No. is [protected].

Abdul Kashif

sin_amar

I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complaint details like VC No, Address and Contact number.

Email id: [protected]@dishtv.in

raj.munshi

from Delhi, Delhi

I had recharged my Dish TV a/c on 17th Aug 2013 for Rs. 1000/- payment ID no. [protected] through Oxygen which has not been credit to Dish TV and my connection has been disconnected by Dish TV. My i know what had gone wrong any what is the status now and when you are going to resolve the issue.
Regards

raj.munshi

from Delhi, Delhi

I expect that the organization will take prompt action on my complaint.
Thanks & Regards